Hello!
This problem seems pretty known, but all the solutions I found on the web never worked for me.
Here's a story. My OS is Vista SP2, x64. I got a virus yesterday.
I followed all the instructions on this post and got rid of the virus. After that, my Windows Explorer turned bad. It restarts almost every time I do something with my directory windows.
I have a feeling it has something to do with new explorer.exe that I got from that site to replace the old one.
I tried the following.
1) Typed from command line sfc /scannow. The output was "Windows Resource Protection could not start the repair service."
2) I ran all kinds of freeware scans and cleaned whatever I could. No result.
3) Checked my registry. But since I know nothing about it, I couldn't do much.
4) Checked my Windows Explorer while in Safe Mode. It seemed to work fine, but my computer shut off quickly ( it's Toshiba, and it overheats terribly when it is not in OS normal mode ) so I cannot know for sure.
5) Using recovery disk would not help me at all, since it is SP1, but I already have SP2.
6) I tried ShellExView and disabled all non-Microsoft shells. No result.
This is the log of the problem:
Code:
Product
Windows Explorer
Problem
Stopped working
Date
2/29/2012 6:32 PM
Status
Solution Available
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 1228955714
What can I do? I can't work in such conditions for long.
If the problem persists, I may be forced to install Ubuntu instead. Don't really want to do it, this Vista has been with me since 2008, when I obtained this laptop.
Thanks to all who give replies!
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