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Thread: Windows installer has stopped working. File Msi

  1. #1
    Join Date
    Jun 2010
    Posts
    1

    Windows installer has stopped working. File Msi

    I try to install things but most dont work and say the same message, I read the problem details and it sais this.Problem Event Name: APPCRASH
    Application Name: msiexec.exe
    Application Version: 4.5.6001.22162
    Application Timestamp: 48080879
    Fault Module Name: AcGenral.DLL
    Fault Module Version: 6.0.6001.18165
    Fault Module Timestamp: 490bce79
    Exception Code: c0000005
    Exception Offset: 000209b0
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: e51a
    Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
    Additional Information 3: e51a
    Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433

    please help

    Version vista Home Premium

  2. #2
    Join Date
    Sep 2004
    Posts
    42

    Re: Windows installer has stopped working. File Msi

    Well the reason for this error is corrupted system files or the windows itself. You should first try repairing the system files by running a System File Check to analyze and repair the same. At the Command Prompt, enter SFC /scannow and press Enter.

    Let me know the results.

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