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Thread: Canon Pixma MP190 scan error / printing and copying works fine...please help

  1. #1
    GRiZLOC Guest

    Canon Pixma MP190 scan error / printing and copying works fine...please help

    Hi i've just bought a new all in one printer from Canon.
    Its the Pixma MP190 and i have trouble using the scanner with MP Navigator
    EX V1.2
    I can without any problems print and make copy's with the inbuild scanner
    but
    whenever i try to do a scan i get a "cannot communicate with scanner" error
    and tells me to check the usb cable.
    I tried all solutions i could find like installing with admin rights /
    reinstalling /resetting /
    installing in safe mode / restarting the WIA service in services.msc / tried
    different USB ports on my pc /
    turning off usb 2.0 (this one was absolutely useless 'cause i couldn't use
    my usb mouse en keyboard)
    setting PCI1 (irq) from auto to 7 / Damn there are so many things more i
    tried but no avail...
    it's weekend and i'm still trying to find a solution for this issue and it's
    driving me nuts...
    I really would appraciate if someone coould help me with this issue...
    What could i do other then dump this canon inside a garbage can and go for
    another expensive one or other brand???
    Any help would be appreciated...


  2. #2
    Cari Guest

    Re: Canon Pixma MP190 scan error / printing and copying works fine...please help

    Did you ensure you have the most up to date drivers from the Canon website?
    -

  3. #3
    Join Date
    Nov 2011
    Posts
    1

    Re: Canon Pixma MP190 scan error / printing and copying works fine...please help

    hi, did you ever find the solution to this problem? i have the same issue and its driving me nuts, thanks

  4. #4
    Join Date
    May 2006
    Posts
    2,335

    Re: Canon Pixma MP190 scan error / printing and copying works fine...please help

    Quote Originally Posted by mike.wakefield View Post
    hi, did you ever find the solution to this problem? i have the same issue and its driving me nuts, thanks
    Can you please explain in details what kind of error message you are getting? Have you tried pulling out and putting back in the ink cartridge to make sure it is inserted in your printer correctly. Try not to force it back in. If this does not work, you may have to replace the ink cartridge. Report back with some more information about the exact error that you are getting.

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