I am arriving at the opinion that lost, stolen, missing and hacked," chips should be at the expense of the user. There are hundreds of posts weekly about people who have given up their personal information and expect someone else to take care of it for them. Personal security is one's own responsibility. If people didn't get greedy and gullible and had to be accountable for their actions, perhaps the logjam that is support would be freed, we would actually get support when we need it, and we could get back to the business of playing and talking about poker.
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