I am unable to start the game no matter how I try. I have not even seen the opening title yet. I have tried just about everthing I can to get the game to start.
My problem is:
If I click the sims3 icon I get this message "sims3 launcher has stopped working"
If I click the sims3 in the download manager I get this message "sims3 launcher has stopped working"
If I click the TS3.exe in game/bin I get this message "sims3 has stopped working".
I have installed and uninstalled more times than I can count.
I have telephoned EA twice and have an ongoing question with them.
They have checked my spec and were happy with it and have sent them two detailed reports about my system.
I am running Windows Vista Home Premium with service packs 1 and 2.
I have even tried running it in compatibility mode. I tried them all out of desperation.
Also tried creating a new user account.
Something is preventing the game from starting and I am now at a loss at what to try next.
My Spec is here. Can anybody shed some light on this problem for me?
Many Thanks for taking the time to read this.
System Information
------------------
Time of this report: 6/11/2009, 19:52:01
Machine name: LAPTOP
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
Language: English (Regional Setting: English)
System Manufacturer: Acer, inc.
System Model: Aspire 5920G
BIOS: ZD1 v1.3708 3G08
Processor: Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 2046MB RAM
Page File: 1692MB used, 2635MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
Display Devices
---------------
Card name: NVIDIA GeForce 8600M GS
Manufacturer: NVIDIA
Chip type: GeForce 8600M GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0425&SUBSYS_01211025&REV_A1
Display Memory: 1013 MB
Dedicated Memory: 245 MB
Shared Memory: 767 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.7590 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 6/5/2008 18:50:48, 5869568 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4765-11CF-336E-2A2101C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0425
SubSys ID: 0x01211025
Revision ID: 0x00A1
Revision ID: 0x00A1
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