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Thread: Facebook chat wont work in Outlook.com

  1. #1
    Join Date
    Jun 2013
    Posts
    97

    Facebook chat wont work in Outlook.com

    I am using a live account which I have connected to my Facebook account. I have given all the permissions asked on Facebook and live.com account. But if I am trying to watch facebook contacts then I cannot see it in Outlook.com? And because of that I am not able to enable facebook chat button to turn it ON? So can anyone tell me how do I solve this problem? Thanks

  2. #2
    Join Date
    May 2008
    Posts
    2,792

    Re: Facebook chat wont work in Outlook.com

    Can you first of all tell us whether you are trying to sign in through your Outlook account or with your Outlook Alias. You should try to log in with your Outlook account. You will need to change in the settings on Outlook.com to get all the email from devices sent from an Alias. You might also be required to have your alias to be also your primary email address also. It will definitely work for you.

  3. #3
    Join Date
    Nov 2009
    Posts
    569

    Re: Facebook chat wont work in Outlook.com

    You can try to do some troubleshooting by filtering your contacts, this way all of the contacts or only the selected ones will appear in the list. So, to do this, go to the http://people.live.com/ and sign-in using your Windows Live ID account. Then check at the top right side of the Window and click on the cog wheel to view Filter all contacts. Now you need to click Facebook and then go back to the People page and view your contacts.

  4. #4
    Join Date
    Jun 2009
    Posts
    705

    Re: Facebook chat wont work in Outlook.com

    Even I am facing this issue from past month or so on my Windows Phone 8. Also the desktop version and outlook users are facing this same problem every now and then. But I have heard that on Android there are many applications to solve this issue. It seems that only Microsoft is not concerned about this issue and havent given any update on whether they will fix this or not.

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