I am unable to delete my hotmail.
am_preston@hotmail.com Unique ID: 0006000087587A32
When I go to account and click on close account or go straight to the close account link page, it says that I must first cancel my billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com.
I go to the billing services and it says:
This Windows Live ID does not currently have a billing relationship with Microsoft. MSN offers a variety of services that you may subscribe to. For more information, go to http://get.msn.com/?lm=en-ca .
I did notice on my account page for hotmail that is has a spot that says: Windows Live Hotmail Plus Options
Manage your subscription to Hotmail Plus
Billing management
Get support
Cancel my subscription
When I click on get support or cancel my subscription, I am re-directed to the Microsoft billing page where it tells me AGAIN that I do not have any billing accounts.
I called Microsoft Online Support at 1-866- 672-4551 and they verified that I DO NOT subscribe to Hotmail Plus and that my hotmail account is a FREE account.
But, I still cannot DELETE it permanently. Please HELP!!!!!!!
Bookmarks