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Thread: Citrix app shortcut prompts to Download .ica file in Internet Explorer 9

  1. #1
    Join Date
    Feb 2012
    Posts
    91

    Citrix app shortcut prompts to Download .ica file in Internet Explorer 9

    I would use Citrix app in Internet Explorer 7 without any problem. Now that I updated my web browser to Internet explorer 9, the Citrix app prompts me to download some ica file. I click on ‘Ok’ and the download begins. The downloading process goes on for very long time maybe about for 15 to 20 minutes. After it completes 75% of the download, it just stops and nothing happens. My browser is stuck in this problem. Does anybody know how to solve this problem?

  2. #2
    Join Date
    Nov 2010
    Posts
    395

    Re: Citrix app shortcut prompts to Download .ica file in Internet Explorer 9

    This problem is caused when the browser restricts access to encrypted file. I had this problem when I was using Presentation Server 4.0. It created conflicts between the firewall of Windows OS and the Internet Explorer’s internal security system. I suggest you to turn off the SmartScreen Filter and perform a clean boot. This will clear the issue of login from external URL.

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