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Thread: Unable to login or reset password for Messenger Plus!

  1. #1
    Join Date
    Nov 2011
    Posts
    61

    Unable to login or reset password for Messenger Plus!

    As I am click on forgotten password at following link in order to reset my password. I got Unhandled exception screen on my computer. I know my username very well but not sure about the email address which I used at the time of registration. Any help on the above mentioned issue will be appreciated. Thanks a lot in advance.

  2. #2
    Join Date
    Nov 2010
    Posts
    395

    Re: Unable to login or reset password for Messenger Plus!

    It is well know that one should use forgot password function to unlock your account. This will send new password to email address which is associated with the account of yours. if you are not having any access to that particular email address then you will not be able to recover your Messenger Plus! account.

  3. #3
    Join Date
    Jun 2011
    Posts
    501

    Re: Unable to login or reset password for Messenger Plus!

    Well according to me there should be secret question used for recovery of password. There should be option to select question at the time of register and provide the answer at that time only. I think there is need of modification to select a question and set an answer for that. As user will click on forgot password link that secret question should be prompted. If that particular user enters the correct answer then that user will be granted to enter new password. This is how entire thing should be worked. I hope developer will implement the above mentioned thing as early as possible.

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