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Thread: Firefox not working and process cannot be terminated

  1. #1
    Join Date
    Jan 2009
    Posts
    40

    Firefox not working and process cannot be terminated

    Hi,
    I have problem opening Firefox. Whenever i open firefox it refuses and says its already running. I try to end the process, but nothing happens. Anyone with any idea? How to fix it?

    Thank you in advance.

  2. #2
    Join Date
    Apr 2008
    Posts
    3,424

    Re: Firefox not working and process cannot be terminated

    Your system is infected by virus or spyware. Update you antivirus and run scan. Also try running some online virus scan like:
    http://www.kaspersky.com/virusscanner
    http://housecall.trendmicro.com/
    http://security.symantec.com/sscv6/WelcomePage.asp

  3. #3
    Join Date
    Apr 2008
    Posts
    2,572

    Re: Firefox not working and process cannot be terminated

    Some times you cannot end the process from task manager. You can detect and terminate ant process running on your system with the help of some programs. What's Running Inspect your processes and find all the relevant details. You can control your system by starting and stopping services and processes with whats running.

  4. #4
    Join Date
    Oct 2005
    Posts
    2,358

    Re: Firefox not working and process cannot be terminated

    Check event viewer for any error messages. Go to Start ->Control Panel ->Administrative Tools to check it. try using System Restore to a restore point before the problem occurred. Try using firefox in safe mode: Click Start ->All Programs ->Mozilla Firefox ->Mozilla Firefox (Safe mode).

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