Problem while updating and downloading programs

[Samsher]

Hello everyone,

I'm having difficulties while updating and downloading programs from the internet. I have installed windows xp on my system. I'm using internet explorer 7 as my web browser. I don't know why i'm unable to download or update any program from the internet. Can any one please help me out?

Thank you.

[Jackson2]

This issue should be related to the service setting. I suggest check the services and then restart to see if it works.

1. Click Start --> select Run. In the Run box, type services.msc Click OK

2. Find the Background Intelligent Transfer Service. Right-click on it and select Properties

3. Click on Stop and then again click on Start. In the Startup Type list, make sure that "Automatic" is selected. Click OK

4. Similarly find Automatic Updates service. Right-click on it and select Properties

5. Click on Stop and then again click on Start. In the Startup Type list, make sure that "Automatic" is selected. Click OK

6. Close the Services window

[Trio]

I think it may be due to Proxy Server which don't allow your updates to get downloaded on your system. Try to Configure proxy settings, if necessary, in Spybot Search and Destroy download updates. If you are currently unable to download Spybot Search and Destroy updates as you are behind a proxy server, you can add your proxy server information to Spybot to help solve this problem. Note that before starting this change you should get your proxy server information from your system administrator.

Then follow the below mention steps:-

1. Click "Mode", selecting "Advanced Mode".

2. Click "Settings" in the left pane.

3. Click "Settings" in the right pane.

4. Under "Automation" - "Web Update", check "Use proxy to connect to update server".

5. A "Proxy settings" dialog will appear, prompting you for the proxy server host and port. If the proxy server needs authentication, you can enter the proxy server user name and password.

6. Click "Ok" to close the dialog box.

[Techno01]

It can be also due to corrupt content of the Windows Update DataStore and Download folders in your system. Follow the below mention steps to delete the contents of the Download folders:

1. Stop the Automatic Updates service

A. Click Start.

B. Choose Run.

C. In the Run box, type services.msc.

D. Click OK.

E. Right-click the Automatic Updates service.

F. Click Stop. Stopping the service will take a moment.

NOTE: The following will delete your History.

2. Delete the contents of the DataStore folder

A. Click Start.

B. Choose Run.

C. In the Run box, type %windir%\SoftwareDistribution

D. Click OK.

E. Clear all the file and folders in it

F. Close the window.


3. Start the Automatic Updates service

A. Click Start.

B. Choose Run.

C. In the Run box, type services.msc.

D. Click OK.

E. Right-click the Automatic Updates service.

F. Click Start. Starting the service will take a moment.

Hope so it might help you out.