vssadmin list volumes Error 0x8000ffff

[Klums]

We are running SBS 2008. Recently we wanted to some Disk Cloning hence we installed Acronis True Image 11. Well we did the cloning but since then we started getting the error message mentioned in the subject line above. I tried contacting Acronis customer support but they are unable to help me out. I even tried web for some help but found there are several users facing the same problem and there is no working solution for the same yet.

Whenever I run the command “C:\>vssadmin list volumes”, it gives me this error “vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool (C) Copyright 2001 Microsoft Corp.”

Also here is what listed in my Event Viewer Log:

Error: The shadow copy provider had an unexpected error while trying to process the specified command.

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12293
Date: 3/6/2008
Time: 1:24:45 AM
User: N/A
Computer: SERVER
Description:
Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy
Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details
IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,29,...)
[hr = 0x8000ffff].

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20 - Code:
0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC
0010: 30 30 30 30 30 33 32 34 00000324
0018: 2d 20 43 61 6c 6c 3a 20 - Call:
0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC
0028: 30 30 30 30 30 32 38 30 00000280
0030: 2d 20 50 49 44 3a 20 20 - PID:
0038: 30 30 30 30 37 34 38 34 00007484
0040: 2d 20 54 49 44 3a 20 20 - TID:
0048: 30 30 30 30 36 30 36 38 00006068
0050: 2d 20 43 4d 44 3a 20 20 - CMD:
0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
0060: 57 53 5c 53 79 73 74 65 WS\Syste
0068: 6d 33 32 5c 76 73 73 76 m32\vssv
0070: 63 2e 65 78 65 20 20 20 c.exe
0078: 2d 20 55 73 65 72 3a 20 - User:
0080: 4e 54 20 41 55 54 48 4f NT AUTHO
0088: 52 49 54 59 5c 53 59 53 RITY\SYS
0090: 54 45 4d 20 20 20 20 20 TEM
0098: 2d 20 53 69 64 3a 20 20 - Sid:
00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

[Jason A]

AFAIK there use to be a service named something like this “HKLM\system\currentcontrolset\enum\storage\volume\1&30a96598&0&SignatureAC5CAC5COffset7E00LengthC 7EF9FC00” and I guess this is missing from your system’s registry which can be the cause of this problem. By default only SYSTEM has full control access to that set of keys, so we need granted Administrator Full Control access to that key, added a string value (REG_SZ) with the name "Service" to that key, gave it a value of "volsnap" (without the quotes), then restarted the machine.

[Klums]

Thanks for the help Jason, as you said we got the registry entries, we ran MPS report and e-mailed the generated .CAB file to your e-mail account. The issue still persists. What now? Please help.

[hindustnidude]

Well I received the same and after analyzing I think you need to reinstall COM+ and re-register the services/binaries again. Am sure this will surely fix the issue. If you don’t know how to do that, here it is. Just follow these steps:

Backup and then delete HKLM\Software\Microsoft\COM3
Boot to Recovery console and rename clbcatq.dll to ~clbcatq.dll. Be sure to use the tilde.
Now boot again to normal mode and go to Add / Remove Applet.
Open Add/Remove Windows Components tool. Do not make any changes, just click "Next". This reinstalls COM+
Open a command prompt and change directories to \WINDOWS\system32 (this is important when you begin registering the DLLs): net stop vss

Now register the following DLLs and services:

• regsvr32 ole32.dll
• regsvr32 vss_ps.dll
• Vssvc /Register
• regsvr32 /i swprv.dll
• regsvr32 /i eventcls.dll
• regsvr32 es.dll
• regsvr32 stdprov.dll
• regsvr32 vssui.dll
• regsvr32 msxml.dll
• regsvr32 msxml3.dll
• regsvr32 msxml4.dll

Now restart the Volume Shadow Copy service by running "net start vss" and see if the problem is gone.

[DmitriyK]

Hello.

At me a similar problem. You have found the decision?

[davego]

The problem is the MBR doesn't match from the original image.

Download mbrfix
MbrFix /drive 0 listpartitions

MbrFix /drive 0 generatesignature
Reboot twice