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Thread: POP3 error Error 0x7da occurred while rendering message

  1. #1
    Join Date
    Aug 2006
    Posts
    222

    POP3 error Error 0x7da occurred while rendering message

    I am getting an error that states "POP3 Error 0x7da occurred while rendering message",every now and then for virtually all of my POP3 users? I dont think that it appears to be a service affecting so why am I getting it? Can anyone please help me out? Thanks.

  2. #2
    Join Date
    Nov 2005
    Posts
    930

    RE: POP3 error Error 0x7da occurred while rendering message

    There are many reasons that can generate that error message, and most common one among those are tied to porblems on the actual mailbox store that is sometimes associated with Antivirus for Exchange products and other times with busy systems or even databases which had logical corruption. So, you will need to make sure that you have good backups of your store before mobing ahead. Try to disable the antivirus software temporarily for Exchange solutions. Also, you need to disable any related service and then export and delete the following registry key: HKLM\System\CCS\Services\MsExchangeIS\VirusScan

    After that you can also try to restart the Information Store service and check if the problem persists.

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