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Thread: how to set Auto-reply for a public mailbox in Exchange 2003

  1. #1
    Join Date
    Jul 2006
    Posts
    273

    how to set Auto-reply for a public mailbox in Exchange 2003

    Can anyone tell me a way to setup an auto reply if any mails was send into the public mailbox? For instance, I have a folder in public folder (exchange) called sales public (smtp:sales@mycompany.com), how am I supposed to set when any mails send into this sales public, it will auto response a message to the sender? Thanks.

  2. #2
    Join Date
    Jan 2006
    Posts
    3,792

    Re: how to set Auto-reply for a public mailbox in Exchange 2003

    You need to go the Properties in Outlook 2003 of this public folder and then click on the "Administration" tab, then "folder assistant", and then "add rule" and then create a rule. The only modification that I make is to check the box "Reply with" and then I create a template by clicking on "template" and then click ok. After that a message will pop up saying that "This rule will fire for all incoming messaages. Is this what you want?" You have to ensure that the folder is setup with mail-enable and you give the folder send-as permission.

  3. #3
    Join Date
    Nov 2005
    Posts
    631

    Re: how to set Auto-reply for a public mailbox in Exchange 2003

    You can try to set Send as permission for a public folder using System Manager. The setting is found under the properties for the public folder and then Permission tabs and then Directory rights. Hope this helps.

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