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Thread: Error code: 0x8000ffff - Installing Windows Live Messenger

  1. #1
    Join Date
    Oct 2004
    Location
    Kashmir
    Posts
    94

    Error code: 0x8000ffff - Installing Windows Live Messenger

    I am getting some issues installing Windows Live Messenger and I was just wondering if anyone can help me out. Everytime I am trying to install Windows Messenger then I am getting the below error message that says:

    "There is a problem with this installation. Windows Live Suite was not installed.
    System error details
    Code: 0x8000ffff
    Description: Catastrophic failure"

    How can I solve this thing? Please help.

  2. #2
    Join Date
    Nov 2005
    Posts
    625

    Re: Error code: 0x8000ffff - Installing Windows Live Messenger

    Are you by any chance having ISA installed in your computer?

  3. #3
    Join Date
    Jan 2006
    Posts
    3,792
    I would say to first download and run the Windows Installer CleanUp Utility by searching it on the net. After that try to remove the Windows Live Messenger and all of its remains completely. Then try to download the latest version of the messenger and install it. If that doesnt work then follow the troubleshooting guide given over here - http://support.microsoft.com/kb/946414

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