The following updates were not installed KB923689

[Sulolab]

Some updates were not installed. The following updates were not installed. Security Update for Windows XP(KB923689)

Status is;
Installation Failure
Error code 0X8007000D
Try to install update again, or request help from the following resources.

This update keeps requesting to be installed from the Windows Update Site. All other Dec. updates installed fine. It also fails on another test machine using WSUS. Both machines have XP with SP2 installed.

Microsoft needs to fix this update.

Thanks

[JUSTICE]

I've had 12 of my test group machines install that update just fine.

You may need to fix your network.. it may not be them. What does the windowsupdate.log file say near the bottom?

[Andrus K]

I am also experiencing the problem deploying via WSUS. The windowsupdate log indicates an error downloading the update. The same errors are happening on all five of my test machines. Other updates (specifically KB925454) have downloaded and installed successfully.

2006-12-14 10:37:54:772 828 4d8 AU <<## SUBMITTED ## AU: Download updates
2006-12-14 10:37:54:788 828 42c DnldMgr *********** DnldMgr: New download
job [UpdateId = {DD5C429C-038C-4B2D-B671-E5DB6A12F71A}.104] ***********
2006-12-14 10:37:54:788 828 42c DnldMgr * Queueing update for download
handler request generation.
2006-12-14 10:37:54:788 828 42c DnldMgr Generating download request for
update {DD5C429C-038C-4B2D-B671-E5DB6A12F71A}.104
2006-12-14 10:37:55:460 828 42c Handler Windows Patch download for UpdateId
= {DD5C429C-038C-4B2D-B671-E5DB6A12F71A}: selected action is download
full-file.
2006-12-14 10:37:56:507 828 42c Handler Updateci: ProcessIpdManifestBuffer:
verify invalid hash text b1035a2e505af840eaaa5ed685d072d6 (13)
2006-12-14 10:37:56:507 828 42c Handler Updateci:
WinSEUpdateHandler::_UnpackCab: Failed extracting IPD to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\913fb8692c662f7c4552b8d0a0e20b5f (13, 0xd)
2006-12-14 10:37:56:507 828 42c Handler Updateci:
WinSEUpdateHandler::_Unpack:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\913fb8692c662f7c4552b8d0a0e20b5f\WindowsXP-KB923689-x86-ENU.EXE failed (13)
2006-12-14 10:37:56:507 828 42c Handler FATAL: UH: 0x8007000d: Unpack
failed in CUHWindowsPatchHandler::ValidateAndUnpackPackage
2006-12-14 10:37:56:507 828 42c Handler FATAL: UH: 0x8007000d:
ValidateAndUnpackPackage failed in
CUHWindowsPatchHandler::GetRequiredFilesForSandboxState
2006-12-14 10:37:56:507 828 42c Handler FATAL: UH: 0x8007000d:
GetRequiredFilesForSandboxState failed in
CUHWindowsPatchHandler::GenerateDownloadRequest
2006-12-14 10:37:56:507 828 42c DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GenerateDownloadRequest failed with 0x8007000d.
2006-12-14 10:37:56:507 828 42c DnldMgr Error 0x8007000d occurred while
downloading update; notifying dependent calls.
2006-12-14 10:37:56:569 2852 bfc DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-12-14 10:37:56:569 828 42c Agent *********
2006-12-14 10:37:56:569 828 42c Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2006-12-14 10:37:56:569 828 42c Agent *************
2006-12-14 10:37:56:585 828 42c AU >>## RESUMED ## AU: Download update
[UpdateId = {F31E7790-2316-4885-9981-9424A93CD5B0}]
2006-12-14 10:37:56:585 828 42c AU # WARNING: Download failed, error =
0x8007000D

[Mr. Boo Bear]

I am also experiencing the problem deploying via WSUS. The windowsupdate log indicates an error downloading the update. The same errors are happening on all five of my test machines. Other updates (specifically KB925454) have downloaded and installed successfully.

Sounds like there is a good chance the downloaded package is corrupt. Decline the update and run WsusDebugTool.exe /Tool:PurgeUnneededFiles then re-approve the update (or simply delete the files from the WSUS store). Then run WSUSUTIL reset see http://technet2.microsoft.com/Window....mspx?mfr=true

On the client you may need to delete the SoftwareDistribution folder to remove any already downloaded corrupt version.

[Andrus K]

I don't think the currupt download package since it is installing on other computers jjust fine from the same WSUS Server. It is also failing when I manually install it from the Windows Update site on these machines. I have deleted the pachage form the c:\windows\SoftwareDistribution\Download folder on these machins and it still fails. All though I can run it manually from the c:\windows\SoftwareDistribution\Download folder and then it installs. But there are way to many computes for that to be the answer.

[Andrus K]

This is the error we are getting in the log using WSUS:

2006-12-14 10:37:54:788 828 42c DnldMgr *********** DnldMgr: New download
job [UpdateId = {DD5C429C-038C-4B2D-B671-E5DB6A12F71A}.104] ***********
2006-12-14 10:37:54:788 828 42c DnldMgr * Queueing update for download
handler request generation.
2006-12-14 10:37:54:788 828 42c DnldMgr Generating download request for
update {DD5C429C-038C-4B2D-B671-E5DB6A12F71A}.104
2006-12-14 10:37:55:460 828 42c Handler Windows Patch download for UpdateId
= {DD5C429C-038C-4B2D-B671-E5DB6A12F71A}: selected action is download
full-file.
2006-12-14 10:37:56:507 828 42c Handler Updateci: ProcessIpdManifestBuffer:
verify invalid hash text b1035a2e505af840eaaa5ed685d072d6 (13)
2006-12-14 10:37:56:507 828 42c Handler Updateci:
WinSEUpdateHandler::_UnpackCab: Failed extracting IPD to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\913fb8692c662f7c4552b8d0a0e20b5f (13, 0xd)
2006-12-14 10:37:56:507 828 42c Handler Updateci:
WinSEUpdateHandler::_Unpack:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\913fb8692c662f7c4552b8d0a0e20b5f\WindowsXP-KB923689-x86-ENU.EXE failed (13)
2006-12-14 10:37:56:507 828 42c Handler FATAL: UH: 0x8007000d: Unpack
failed in CUHWindowsPatchHandler::ValidateAndUnpackPackage
2006-12-14 10:37:56:507 828 42c Handler FATAL: UH: 0x8007000d:
ValidateAndUnpackPackage failed in
CUHWindowsPatchHandler::GetRequiredFilesForSandboxState
2006-12-14 10:37:56:507 828 42c Handler FATAL: UH: 0x8007000d:
GetRequiredFilesForSandboxState failed in
CUHWindowsPatchHandler::GenerateDownloadRequest
2006-12-14 10:37:56:507 828 42c DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GenerateDownloadRequest failed with 0x8007000d.
2006-12-14 10:37:56:507 828 42c DnldMgr Error 0x8007000d occurred while
downloading update; notifying dependent calls.
2006-12-14 10:37:56:569 2852 bfc DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-12-14 10:37:56:569 828 42c Agent *********
2006-12-14 10:37:56:569 828 42c Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]

This is the error we are getting in the log using Windows Update:

2006-12-15 08:17:27:935 2788 fa0 DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-12-15 08:17:27:935 2788 fa0 DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-12-15 08:17:27:935 444 60c DnldMgr *********** DnldMgr: New download
job [UpdateId = {DD5C429C-038C-4B2D-B671-E5DB6A12F71A}.104] ***********
2006-12-15 08:17:27:945 444 60c DnldMgr * Queueing update for download
handler request generation.
2006-12-15 08:17:27:945 444 60c DnldMgr Generating download request for
update {DD5C429C-038C-4B2D-B671-E5DB6A12F71A}.104
2006-12-15 08:17:29:418 444 60c Handler Windows Patch download for UpdateId
= {DD5C429C-038C-4B2D-B671-E5DB6A12F71A}: selected action is download
full-file.
2006-12-15 08:17:30:479 444 60c Handler Updateci: ProcessIpdManifestBuffer:
verify invalid hash text b1035a2e505af840eaaa5ed685d072d6 (13)
2006-12-15 08:17:30:479 444 60c Handler Updateci:
WinSEUpdateHandler::_UnpackCab: Failed extracting IPD to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\0c096b9a042a9952f5fab6ff1bd528f3 (13, 0xd)
2006-12-15 08:17:30:479 444 60c Handler Updateci:
WinSEUpdateHandler::_Unpack:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\0c096b9a042a9952f5fab6ff1bd528f3\WindowsXP-KB923689-x86-ENU.EXE failed (13)
2006-12-15 08:17:30:479 444 60c Handler FATAL: UH: 0x8007000d: Unpack
failed in CUHWindowsPatchHandler::ValidateAndUnpackPackage
2006-12-15 08:17:30:479 444 60c Handler FATAL: UH: 0x8007000d:
ValidateAndUnpackPackage failed in
CUHWindowsPatchHandler::GetRequiredFilesForSandboxState
2006-12-15 08:17:30:479 444 60c Handler FATAL: UH: 0x8007000d:
GetRequiredFilesForSandboxState failed in
CUHWindowsPatchHandler::GenerateDownloadRequest
2006-12-15 08:17:30:479 444 60c DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GenerateDownloadRequest failed with 0x8007000d.
2006-12-15 08:17:30:479 444 60c DnldMgr Error 0x8007000d occurred while
downloading update; notifying dependent calls.
2006-12-15 08:17:30:519 444 60c DnldMgr *********** DnldMgr: New download
job [UpdateId = {89BC6C62-F66B-4AE5-BF00-7C33947CC400}.100] ***********
2006-12-15 08:17:31:581 444 60c DnldMgr * BITS job initialized, JobId =
{DA95DA7F-9BEB-4BE9-AB49-A154253FB308}
2006-12-15 08:17:31:581 444 60c DnldMgr BITS job
{DA95DA7F-9BEB-4BE9-AB49-A154253FB308} using proxy =
proxy.hsd.maricopa.gov:8080, bypass =
*.hsd.maricopa.gov;170.97.67.95;170.97.167.90;www11.hud*;<local>
2006-12-15 08:17:31:721 444 60c DnldMgr * Downloading from
http://www.download.windowsupdate.co...be9313b7b2.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-21-3663118342-1907311965-3269436928-1249\141dba2c46ac27fe0d0d6d46ba4dbf07\5ecb7e5c24f0cb619c7e9c1c35f76dbe9313b7b2 (full file).
2006-12-15 08:17:31:721 444 60c DnldMgr FATAL:
DM:CBitsJob::DownloadFromPeerCache: QueryInterface failed with 0x80004002.
2006-12-15 08:17:31:901 444 60c Agent *********
2006-12-15 08:17:31:901 444 60c Agent ** END ** Agent: Downloading updates [CallerId = WindowsUpdate]

[Mr. Boo Bear]

0x8007000d

Is Invalid Data.

Still if other PCs are downloading I am out of ideas

[Pine Le]

I am also having the same problem. I am using WSUS 3.0 Beta 2 and at least half of computers have failed on install of KB923689. This prevents any other updates waiting for the PC to install. I've manually downloaded the update from microsoft, installed it on the PC but still cannot get the other waiting updates to download and install.

Is anyone any closer to a resolution?

[ApPy10]

I am also having the same problem. I am using WSUS 3.0 Beta 2 and at least half of computers have failed on install of KB923689. This prevents any other updates waiting for the PC to install. I've manually downloaded the update from microsoft, installed it on the PC but still cannot get the other waiting updates to download and install.

Is anyone any closer to a resolution?

For assistance and discussion about issues installing updates from a WSUS 3.0 beta server, you need to post in the /beta/ newsgroup.

Instructions for accessing the /beta/ newsgroup are available on the MSConnect website.

[Andrus K]

The WSUSUtil and the WSUSDebugTool seems to have solved my problems. I was able to deploy the patch to the rest of my fleet with no problems. Must have been a currupt package. The link below explains how to run these utilities. I think WSUS 3 Beta has a utility to do this too.

http://www.wsuswiki.com/MowingtheGrass