I have a problem with WSUS.
Some computers are not reporting to the server.
3 Windows Server 2003 sp2 are not reporting, it has a status of "this computer has not reported yet", and the computer details specified is windows 0.0
On those 3 computers, the WSUS server itself is unable to report to the WSUS.
I've verified that I can access the ff:
http://<servername>/iuident.cab
http://<servername>/selfupdate/iuident.cab
http://<servername>/clientwebservice/wusserverversion.xml
I've verified that selfupdate is accessible (all other computers are getting updates and reporting to the server)
I've applied KB's from MS regarding WSUS (sorry i can't remember the exact
update)
-one has something to do with IIS compression
-one has something to do with Office 2003 sp1
I've reinstalled Automatic updates (regsvr2 wuaueng.dll)
and deleted softwaredistribution folder
I've reinstalled WSUS and IIS
No proxy is in place
Tried the steps in deleting the WBEM folder
My problem is close to the one mentioned here:
http://www.wsuswiki.com/AgentFailedDetecting0x8024400d
I've verified that all passed in the clientdiag tool
I've ran wuauclt.exe /resetauthorization /detectnow numerous times
Please, can someone take a look in the logs below to see what seems to be the problem
Appreciate you guys for taking a look on my post...
2009-06-26 13:02:04:628 940 10c4 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2009-06-26 13:02:04:628 940 10c4 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://phkgensrv700:8530/ClientWebService/client.asmx
2009-06-26 13:02:04:706 940 10c4 PT Initializing simple targeting cookie, clientId = 89fc56e8-39a4-413f-8de9-4db9432817c2, target group = Windows 2003 Server Computers, DNS name = phkgensrv700.smi.local
2009-06-26 13:02:04:706 940 10c4 PT Server URL = http://phkgensrv700:8530/SimpleAuthW...impleAuth.asmx
2009-06-26 13:02:04:721 940 10c4 PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2009-06-26 13:02:04:721 940 10c4 PT WARNING: SOAP Fault: 0x00012c
2009-06-26 13:02:04:721 940 10c4 PT WARNING: faultstring:System.Web.Services.Protocols.SoapException: Fault occurred
at Microsoft.UpdateServices.Internal.SoapUtilities.ThrowException(ErrorCode errorCode, String message, String[] clientIds)
at Microsoft.UpdateServices.Internal.Authorization.AuthorizationManager.GetCookie(AuthorizationCookie[] authCookies, Cookie oldCookie, DateTime lastChange, DateTime currentClientTime, String clientProtocolVersion)
at Microsoft.UpdateServices.Internal.ClientImplementation.GetCookie(AuthorizationCookie[] authCookies, Cookie oldCookie, DateTime lastChange, DateTime currentClientTime, String protocolVersion)
at Microsoft.UpdateServices.Internal.Client.GetCookie(AuthorizationCookie[] authCookies, Cookie oldCookie, DateTime lastChange, DateTime currentTime, String protocolVersion)
2009-06-26 13:02:04:721 940 10c4 PT WARNING: ErrorCode:ServerChanged(4)
2009-06-26 13:02:04:721 940 10c4 PT WARNING: Message:Server rolled back since last call to GetCookie
2009-06-26 13:02:04:721 940 10c4 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2009-06-26 13:02:04:721 940 10c4 PT WARNING: ID:591d34f3-43a6-4fbc-ba4c-7c87f80f3342
2009-06-26 13:02:04:721 940 10c4 PT WARNING: PTError: 0x80244015
2009-06-26 13:02:04:721 940 10c4 PT WARNING: GetCookie_WithRecovery failed : 0x80244015
2009-06-26 13:02:04:721 940 10c4 PT WARNING: RefreshCookie failed: 0x80244015
2009-06-26 13:02:04:721 940 10c4 PT WARNING: RefreshPTState failed: 0x80244015
2009-06-26 13:02:04:721 940 10c4 PT WARNING: Sync of Updates: 0x80244015
2009-06-26 13:02:04:784 940 10c4 PT WARNING: Cached cookie has expired or new PID is available
2009-06-26 13:02:04:784 940 10c4 PT Initializing simple targeting cookie, clientId = 89fc56e8-39a4-413f-8de9-4db9432817c2, target group = Windows 2003 Server Computers, DNS name = phkgensrv700.smi.local
2009-06-26 13:02:04:784 940 10c4 PT Server URL = http://phkgensrv700:8530/SimpleAuthW...impleAuth.asmx
2009-06-26 13:02:04:784 940 10c4 PT WARNING: RegisterComputer failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2009-06-26 13:02:04:784 940 10c4 PT WARNING: PTError: 0x80244016
2009-06-26 13:02:04:784 940 10c4 PT WARNING: ClientWebService->RegisterComputer failed, hr=0x80244016, Not Fatal
2009-06-26 13:02:05:034 940 10c4 Agent * WARNING: Failed to synchronize, error = 0x80244015
2009-06-26 13:02:05:034 940 10c4 DnldMgr File locations for service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 changed
2009-06-26 13:02:05:034 940 10c4 Agent Server changed and need resyncing with server
2009-06-26 13:02:05:128 940 10c4 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2009-06-26 13:02:05:128 940 10c4 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://phkgensrv700:8530/ClientWebService/client.asmx
2009-06-26 13:02:05:174 940 10c4 PT WARNING: RegisterComputer failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2009-06-26 13:02:05:174 940 10c4 PT WARNING: PTError: 0x80244016
2009-06-26 13:02:05:174 940 10c4 PT WARNING: ClientWebService->RegisterComputer failed, hr=0x80244016, Not Fatal
2009-06-26 13:02:05:221 940 10c4 Agent WARNING: Failed to evaluate Installed rule, updateId = {A901C1BD-989C-45C6-8DA0-8DDE8DBB69E0}.103, hr = 8024E001
2009-06-26 13:02:05:331 940 10c4 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2009-06-26 13:02:05:331 940 10c4 PT WARNING: SOAP Fault: 0x00012c
2009-06-26 13:02:05:331 940 10c4 PT WARNING: faultstring:System.Web.Services.Protocols.SoapException: Fault occurred
at Microsoft.UpdateServices.Internal.SoapUtilities.ThrowException(ErrorCode errorCode, String message, String[] clientIds)
at Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
at Microsoft.UpdateServices.Internal.Client.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
2009-06-26 13:02:05:331 940 10c4 PT WARNING: ErrorCode:RegistrationRequired(3)
2009-06-26 13:02:05:331 940 10c4 PT WARNING: Message:need to call RegisterComputer.
2009-06-26 13:02:05:331 940 10c4 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2009-06-26 13:02:05:331 940 10c4 PT WARNING: ID:72f25f66-e06d-4f91-9f5f-7b16d776613a
2009-06-26 13:02:05:393 940 10c4 PT Initializing simple targeting cookie, clientId = 89fc56e8-39a4-413f-8de9-4db9432817c2, target group = Windows 2003 Server Computers, DNS name = phkgensrv700.smi.local
2009-06-26 13:02:05:393 940 10c4 PT Server URL = http://phkgensrv700:8530/SimpleAuthW...impleAuth.asmx
2009-06-26 13:02:05:409 940 10c4 PT WARNING: RegisterComputer failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2009-06-26 13:02:05:409 940 10c4 PT WARNING: PTError: 0x80244016
2009-06-26 13:02:05:409 940 10c4 PT WARNING: ClientWebService->RegisterComputer failed, hr=0x80244016, Not Fatal
2009-06-26 13:02:05:409 940 10c4 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2009-06-26 13:02:05:409 940 10c4 PT WARNING: SOAP Fault: 0x00012c
2009-06-26 13:02:05:409 940 10c4 PT WARNING: faultstring:System.Web.Services.Protocols.SoapException: Fault occurred
at Microsoft.UpdateServices.Internal.SoapUtilities.ThrowException(ErrorCode errorCode, String message, String[] clientIds)
at Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
at Microsoft.UpdateServices.Internal.Client.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
2009-06-26 13:02:05:409 940 10c4 PT WARNING: ErrorCode:RegistrationRequired(3)
2009-06-26 13:02:05:409 940 10c4 PT WARNING: Message:need to call RegisterComputer.
2009-06-26 13:02:05:409 940 10c4 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2009-06-26 13:02:05:409 940 10c4 PT WARNING: ID:e36403da-a578-4c8b-b1b2-9f53ad8005d4
2009-06-26 13:02:05:471 940 10c4 PT Initializing simple targeting cookie, clientId = 89fc56e8-39a4-413f-8de9-4db9432817c2, target group = Windows 2003 Server Computers, DNS name = phkgensrv700.smi.local
2009-06-26 13:02:05:471 940 10c4 PT Server URL = http://phkgensrv700:8530/SimpleAuthW...impleAuth.asmx
2009-06-26 13:02:05:471 940 10c4 PT WARNING: RegisterComputer failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2009-06-26 13:02:05:471 940 10c4 PT WARNING: PTError: 0x80244016
2009-06-26 13:02:05:471 940 10c4 PT WARNING: ClientWebService->RegisterComputer failed, hr=0x80244016, Not Fatal
2009-06-26 13:02:05:471 940 10c4 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2009-06-26 13:02:05:471 940 10c4 PT WARNING: SOAP Fault: 0x00012c
2009-06-26 13:02:05:471 940 10c4 PT WARNING: faultstring:System.Web.Services.Protocols.SoapException: Fault occurred
at Microsoft.UpdateServices.Internal.SoapUtilities.ThrowException(ErrorCode errorCode, String message, String[] clientIds)
at Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
at Microsoft.UpdateServices.Internal.Client.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
2009-06-26 13:02:05:487 940 10c4 PT WARNING: ErrorCode:RegistrationRequired(3)
2009-06-26 13:02:05:487 940 10c4 PT WARNING: Message:need to call RegisterComputer.
2009-06-26 13:02:05:487 940 10c4 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2009-06-26 13:02:05:487 940 10c4 PT WARNING: ID:6622fcdd-8cd8-4c84-8e32-f544cbb1a66c
2009-06-26 13:02:05:534 940 10c4 PT Initializing simple targeting cookie, clientId = 89fc56e8-39a4-413f-8de9-4db9432817c2, target group = Windows 2003 Server Computers, DNS name = phkgensrv700.smi.local
2009-06-26 13:02:05:534 940 10c4 PT Server URL = http://phkgensrv700:8530/SimpleAuthW...impleAuth.asmx
2009-06-26 13:02:05:549 940 10c4 PT WARNING: RegisterComputer failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2009-06-26 13:02:05:549 940 10c4 PT WARNING: PTError: 0x80244016
2009-06-26 13:02:05:549 940 10c4 PT WARNING: ClientWebService->RegisterComputer failed, hr=0x80244016, Not Fatal
2009-06-26 13:02:05:549 940 10c4 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2009-06-26 13:02:05:549 940 10c4 PT WARNING: SOAP Fault: 0x00012c
2009-06-26 13:02:05:549 940 10c4 PT WARNING: faultstring:System.Web.Services.Protocols.SoapException: Fault occurred
at Microsoft.UpdateServices.Internal.SoapUtilities.ThrowException(ErrorCode errorCode, String message, String[] clientIds)
at Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
at Microsoft.UpdateServices.Internal.Client.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
2009-06-26 13:02:05:549 940 10c4 PT WARNING: ErrorCode:RegistrationRequired(3)
2009-06-26 13:02:05:549 940 10c4 PT WARNING: Message:need to call RegisterComputer.
2009-06-26 13:02:05:549 940 10c4 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2009-06-26 13:02:05:549 940 10c4 PT WARNING: ID:52866d01-a907-4696-ae5b-e1ad493206c8
2009-06-26 13:02:05:612 940 10c4 PT Initializing simple targeting cookie, clientId = 89fc56e8-39a4-413f-8de9-4db9432817c2, target group = Windows 2003 Server Computers, DNS name = phkgensrv700.smi.local
2009-06-26 13:02:05:612 940 10c4 PT Server URL = http://phkgensrv700:8530/SimpleAuthW...impleAuth.asmx
2009-06-26 13:02:05:628 940 10c4 PT WARNING: RegisterComputer failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2009-06-26 13:02:05:628 940 10c4 PT WARNING: PTError: 0x80244016
2009-06-26 13:02:05:628 940 10c4 PT WARNING: ClientWebService->RegisterComputer failed, hr=0x80244016, Not Fatal
2009-06-26 13:02:05:628 940 10c4 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2009-06-26 13:02:05:628 940 10c4 PT WARNING: SOAP Fault: 0x00012c
2009-06-26 13:02:05:628 940 10c4 PT WARNING: faultstring:System.Web.Services.Protocols.SoapException: Fault occurred
at Microsoft.UpdateServices.Internal.SoapUtilities.ThrowException(ErrorCode errorCode, String message, String[] clientIds)
at Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
at Microsoft.UpdateServices.Internal.Client.SyncUpdates(Cookie cookie, SyncUpdateParameters parameters)
2009-06-26 13:02:05:628 940 10c4 PT WARNING: ErrorCode:RegistrationRequired(3)
2009-06-26 13:02:05:628 940 10c4 PT WARNING: Message:need to call RegisterComputer.
2009-06-26 13:02:05:628 940 10c4 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2009-06-26 13:02:05:628 940 10c4 PT WARNING: ID:3765a549-e715-4d80-82f5-1930a365413b
2009-06-26 13:02:05:628 940 10c4 PT WARNING: PTError: 0x8024400d
2009-06-26 13:02:05:628 940 10c4 PT WARNING: SyncUpdates_WithRecovery failed.: 0x8024400d
2009-06-26 13:02:05:628 940 10c4 PT WARNING: Sync of Updates: 0x8024400d
2009-06-26 13:02:05:628 940 10c4 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400d
2009-06-26 13:02:05:628 940 10c4 Agent * WARNING: Failed to synchronize, error = 0x8024400D
2009-06-26 13:02:05:628 940 10c4 Agent * WARNING: Exit code = 0x8024400D
2009-06-26 13:02:05:628 940 10c4 Agent *********
2009-06-26 13:02:05:628 940 10c4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-06-26 13:02:05:628 940 10c4 Agent *************
2009-06-26 13:02:05:628 940 10c4 Agent WARNING: WU client failed Searching for update with error 0x8024400d
2009-06-26 13:02:05:628 940 ac0 AU >>## RESUMED ## AU: Search for updates [CallId = {04106DDA-B6C2-4FA3-A18D-23AA349B84E0}]
2009-06-26 13:02:05:628 940 ac0 AU # WARNING: Search callback failed, result = 0x8024400D
2009-06-26 13:02:05:628 940 ac0 AU # WARNING: Failed to find updates with error code 8024400D
2009-06-26 13:02:05:628 940 ac0 AU #########
2009-06-26 13:02:05:628 940 ac0 AU ## END ## AU: Search for updates [CallId = {04106DDA-B6C2-4FA3-A18D-23AA349B84E0}]
2009-06-26 13:02:05:628 940 ac0 AU #############
2009-06-26 13:02:05:628 940 ac0 AU AU setting next detection timeout to 2009-06-26 10:02:05
2009-06-26 13:02:10:628 940 10c4 Report REPORT EVENT: {312AA66F-F544-4042-994A-8985847C1021} 2009-06-26 13:02:05:628+0800 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400d AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024400d.
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