Hi vikrant rajput,
Based on your post, may I know what is the file format you are using on the drive?
If it's HFS+ Windows will not support it, so you need to format it in FAT32 or exFAT in order...
Type: Posts; User: Lincon_W.D
Hi vikrant rajput,
Based on your post, may I know what is the file format you are using on the drive?
If it's HFS+ Windows will not support it, so you need to format it in FAT32 or exFAT in order...
Hi Sukuni,
Based on your post, as you have opened the case, may I know the sound is coming from the HDD or is it coming from the other parts of the computer? Second thing, are you able to access the...
Hi arnav467,
Thanks for replying, you may check the warranty from the following link:
{http://products.wdc.com/support/kb.ashx?id=7oOO0R}
Once you will click this link, you need to select the...
Hi rajvir154,
Thanks for your reply, you can use the windows phone to access the data via the app.
Hope it helps.
Hi arnav467,
Based on your post, you may try the steps below:
1) Try to connect the drive through another USB port on your laptop.
2) Try to connect the drive to another computer and see does it...
Hi rajvir154,
I agree with Abbie, the WD My Cloud is an affordable personal cloud storage where you can store all your important data including videos, photos, music and document. The most important...
Hi Hypecity,
I'd like to assist you, when it goes unresponsive, is it just the mouse and keyboard or is the entire machine unresponsive?
There is a chance that USB might be faulty, which...
Hi SIshaan,
I would need more information about the problem to be able to help you out. Based on your post though, it may be a motherboard issue.
May I know what is the specific error message...
Hi shubh.sharma,
Thanks for your reply, I'd suggest you to run the Data Lifeguard Diagnostics software.
{http://products.wdc.com/support/kb.ashx?id=hfvwMn}
If you find some errors or bad...
Hi rinkuchawala,
I hope you rae doing well, NTFS is the preferred file system for this version of Windows. It has many benefits over the earlier FAT32 file system, including:
The capability to...
Hi deepak1143,
Based on your previous post, if you have tried the basic troubleshooting steps. You may refer to the link below for the guidelines on RMA.
products.wdc.com/support/kb.ashx?id=XmiGZY...
Hi ahuja.vinay,
Based on your post, you may go for WD My Passport Ultra beside fulfilling all your storage requirements, it comes with the WD Smartware Pro automatic backup software. You can also...
Hi Seema Choudhary,
Based on your post, I have found a useful article which explains how we can resolve the similar kind of issue. You may visit the link below for the guidelines....
Hi deepak1143,
Based on your post, there might be a few reasons why the drive makes a repeated clicking sound. There is an article explaining more about the issue. You may visit the link below for...
Hi mahideep,
Based on your post, which OS are you using and which OS is your friend using?
May I know any error messages, there when you are trying to connect?
It could be because of the file...
Hi alka_loomba,
I hope you are doing well. Based on your post I have found a helpful article from the WD website, which explains on how to set up WD Sync on a Passport drive to synchronize data....
Hi manish. k,
I'd like to help you. Based on your post there might be a few reasons why you got the message" Disk boot failure, insert system disk and press enter"
1) The boot sequence is...
Hi shubh.sharma,
I'd like to assist you. Based on your post I agree with T.J. However May I know what kind of noise is it making? I'd recommend you to visit the following link from the WD website...
Hi Vivek Thakur
I'd like to help you, the drive should work with windows 7 however if your PC doesn't have Vista on it, you need to format it, If you are using the windows XP change the file format...
Hi Tejjas,
Based on your post I'd like to assist you. You may try to use the following steps to delete all your data.
1) You can try to install the new windows. While installing that you have to...
Hi Herbi,
Based on what you mentioned, it shows up and disappears after a few seconds. Does this happen only while connected via USB using an enclosure? Or does this happen while connected as an...