Windows Server 2008 and RAID Storage Managers

Dominick wrote:
> Hi all,
>
> I am having trouble getting RAID Storage Managers to see any controllers
> on two different RAID servers.
>
> Both are Dell machines, both running 4 physical drives as two RAID 1
> drives. For RAID controllers, is an Adaptec CERC SATA 1.5/6ch on an
> older Dell Precision 650, the second is a Dell SAS 6/IR Host Bus
> Adapter. So each uses different RAID Storage Manager Software under
> Windows, one uses the older Adaptec version, the other the newer Dell
> RAID Storage Manager by LSILogic.
>
> I verified controllers are on latest firmware, drivers are current. Both
> sets of RAID are optimal, no errors being reported. Both are running
> Windows Server 2008 with latest patches.
>
> In both cases, the RAID Storage Manager under Windows does not see any
> controller. But they are obviously there and working fine. I noticed
> both use Java version 5 (it's a subdirectory in the install directory),
> which is quite old. Is this old Java somehow prevented from seeing the
> controller in the system under Windows Server?
>
> Any light anyone can shed on this dilemma will be greatly appreciated.
> Thanks!
I solved it, at least for the newer PC. I determined the specific LSI
controller model number (LSISAS1068E), went the LSI's site and found the
latest version of the RAID Storage Manager. I noticed it had both a
client and server install (i.e. more options), which is probably why the
old Dell version fails. This newer version sees the RAID Controller fine!