.NET 2.0 SP 1 Corrupting .NET 2.0 Framework

Thanks for taking the time to post your knowledge. I had spent two hours
working on trying to get this resolved as far as getting the .NET2 to install
corectly - without success following other advice in this group. When I saw
your message and you mentioned Quickbooks I realized that was also happening
to me. The quickbooks link worked and had me back in operation in 10 minutes.

"Eric R. Renken" wrote:

> We are seeing a lot of our customers call in because our applications won't
> start and the problem is that the .NET 2.0 Framework is corrupt.
>
> When you go to Add/Remove programs and try to do a repair of the framework
> it gives you an error and it can't repair. You end up having to use the
> .NET Clean Up tool. We aren't the only company having this issue.
> QuickBooks just sent out a notice yesterday to all of their customers for
> the same issue,
> http://support.quickbooks.intuit.com...rticle/1009275.
>
> It appears to be happening because parts of the .NET 2.0 framework are in
> use so the setup fails and this in turn corrupts the framework and make it
> unusable. We are seeing stuff like this in the event log:
>
> Event Type: Information
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1025
> Date: 4/11/2008
> Time: 1:15:32 PM
> User: NT AUTHORITY\SYSTEM
> Computer: KVAR
> Description:
> Product: Microsoft .NET Framework 2.0 Service Pack 1. The file
> C:\WINDOWS\system32\mscoree.dll is being held in use by the following
> process Name: TimeSummit , Id 472.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 42 35 30 38 42 33 46 {B508B3F
> 0008: 31 2d 41 32 34 41 2d 33 1-A24A-3
> 0010: 32 43 30 2d 42 33 31 30 2C0-B310
> 0018: 2d 38 35 37 38 36 39 31 -8578691
> 0020: 39 45 46 32 38 7d 9EF28}
>
>
>
> Event Type: Error
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 11714
> Date: 4/11/2008
> Time: 1:13:43 PM
> User: NT AUTHORITY\SYSTEM
> Computer: KVAR
> Description:
> Product: Microsoft .NET Framework 2.0 Service Pack 1 -- Error 1714.The older
> version of Microsoft .NET Framework 2.0 Service Pack 1 cannot be removed.
> Contact your technical support group. System Error 1612.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 42 35 30 38 42 33 46 {B508B3F
> 0008: 31 2d 41 32 34 41 2d 33 1-A24A-3
> 0010: 32 43 30 2d 42 33 31 30 2C0-B310
> 0018: 2d 38 35 37 38 36 39 31 -8578691
> 0020: 39 45 46 32 38 7d 9EF28}
>
> Product: Microsoft .NET Framework 2.0 Service Pack 1. The file
> c:\WINDOWS\system32\mscoree.dll is being held in use by the following
> process Name: tmasea , Id 3580.
>
> Product: Microsoft .NET Framework 2.0 Service Pack 1. The file
> c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\CORPerfMonExt.dll is being
> held in use by the following process Name: tmasea , Id 3580.
>
> Error Source: Windows Update Agent
> Installation Failure: Windows failed to install the following update with
> error 0x80070643: Microsoft .NET Framework 2.0 Service Pack 1 (KB110806).
>
> The in use files error messages are from a computer at our offices and he
> did a Shutdown and Install Update, and he still got this problem. It looks
> like the TrendMicro servicers were still running and in turn locked the
> files from update.
>
> I was wondering if this issue is being looked at? If an update fails to
> install it should not cause this corruption. I thought the beauty of an MSI
> was that it would roll back any changes if it failed. Well it appears this
> isn't working. This is causing a bunch of tech calls to our company and in
> turn costing us lots of money in support.
>
> Thanks,
>
> Eric Renken
>