Windows Explorer has encountered a problem and needs to close...
I am facing a regular Windows Explorer error on my system. The error says that Explorer has stopped working and we have to end the same. I had checked in Event Viewer to find some reported error based on the same which was mentioned as Application error. Whenever I open my Video Album folder I am getting that error on the screen.
Windows Explorer has encountered a problem and needs to close.
I have a similar error and a dll file listed which is causing the issue. It is trustincontext.dll. You must check your log file in detail and look for the associated file in that. The error does not appear with IE or Firefox, only when I open any document through Explorer the error popups. On Google I found multiple results based on this dll file. Some says that it is a virus while some says it is a utility related to internet explorer. Even if I delete the same then still the file will give issue on IE. The only solution worked for me is to run a registry repair tool. There are certain invalid registry files which are causing the crash.
Windows Explorer has encountered a problem and needs to close
User32.dll is the file is responsible for my Explorer crash. When I open some word documents or a folder the system freezes and then I receive the same error. It looks there is a virus in the system. After checking the in logs I found user32.dll as the source which is causing the issue. The problem is System Restore can do nothing here. I had restored my system a number of time, but that does worked out. The file is a part of Microsoft Windows library files. The dll file is related to some user component that is responsible to work in Explorer. Something that manages Windows Interface. I had downloaded this file from web and replaced it. I had searched the file and found the location somewhere in Windows directory. After a reboot the system went back to normal.
Re: Windows Explorer has encountered a problem and needs to close
It depends on the edition of Windows. If it is a older edition of Windows XP then there are less chances that you can fix that without formatting. If you can provide the full detail of error report, you can expect to get better solution here. Go on Event Viewer. It is located in Control Panel. Look for the event id and error information with description mentioned in the same. Put down all the information here. Some dll files is either corrupted or damage and virus can be also the issue behind that. Now when you start your pc run your antivirus instead of opening any folder. Run Task Manager and check the system usage. If it is high then it is time to format your computer.
RE: Windows Explorer has encountered a problem and needs to close
I am bit doubtful about the answer provided by you. For those system who cannot access anything, this is a serious concern. I am waiting for Windows Update to get fix for that. As there is a error reporting service which tells Microsoft about the issue. Registry fix can give temporary support only.
Re: Windows Explorer has encountered a problem and needs to close
Try all methods in safe mode. It is the only way to get your system works. If system restore fails in regular mode then run that again in Safe Mode. Disable internet access and run a full system antivirus scan. I was having a game folder in which there were around 400 virus. I was not aware about that, they all were detected in safe mode. There are number of things that you can do in safe mode. You can troubleshoot your system on minimum settings. Try startup repair.
Windows Explorer has encountered a problem
My system crashed just two days before. The error was related to Windows Explorer. The logs shows shodcvw.dll file causing the issue. After a while the desktop reloads on its own. I had tried different type of antispyware to check if there is any virus or infection in the computer. But the scan did not find anything. So this does not looks like a virus issue. But how does suddenly Windows Explorer started giving this error. I had restored my system to an older date through System Restore but the error is constant on boot. The only difference is the desktop loads on its own after a few time.
Re: Windows Explorer has encountered a problem and needs to close.
Quartz dll is related to Direct X. There are two ways to fix this. First update your existing direct x version and second run a good registry repair software. There are many free. It looks some recent changes in the computer has done this. The virus can be responsible but as you said that your antivirus has detected nothing. So you can leave the same. To get your data you can try LiveCD. There are ample of available on web. You can get that and backup your desktop folders, your bookmarks, etc.