WSUSand error 0x80244019, soap error code = 0, HTTP status code =

We just went from WSUS 2 to WSUS 3 and none of the clients are checking in.
I found a document by accident show what IIS virtual directories are needed
(but cannot relocate it) We keep our existing data. I see the client
machines but they have not checked in since last week.


2007-05-03 08:50:05:203 1836 c10 Service *************
2007-05-03 08:50:05:250 1836 c10 Service ** START ** Service: Service startup
2007-05-03 08:50:05:250 1836 c10 Service *********
2007-05-03 08:50:06:046 1836 c10 Agent * WU client version 7.0.6000.374
2007-05-03 08:50:06:046 1836 c10 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2007-05-03 08:50:06:109 1836 c10 Agent * Access type: No proxy
2007-05-03 08:50:06:109 1836 c10 Agent * Network state: Connected
2007-05-03 08:50:55:313 1836 c10 Agent *********** Agent: Initializing
Windows Update Agent ***********
2007-05-03 08:50:55:313 1836 c10 Agent *********** Agent: Initializing
global settings cache ***********
2007-05-03 08:50:55:313 1836 c10 Agent * WSUS server:
http://hobbes/selfupdate
2007-05-03 08:50:55:313 1836 c10 Agent * WSUS status server:
http://hobbes/selfupdate
2007-05-03 08:50:55:313 1836 c10 Agent * Target group: Workstations
2007-05-03 08:50:55:313 1836 c10 Agent * Windows Update access disabled: No
2007-05-03 08:50:55:345 1836 c10 DnldMgr Download manager restoring 0
downloads
2007-05-03 08:50:55:477 1836 c10 AU ########### AU: Initializing Automatic
Updates ###########
2007-05-03 08:50:55:510 1836 c10 AU # WSUS server: http://hobbes/selfupdate
2007-05-03 08:50:55:510 1836 c10 AU # Detection frequency: 22
2007-05-03 08:50:55:510 1836 c10 AU # Target group: Workstations
2007-05-03 08:50:55:510 1836 c10 AU # Approval type: Scheduled (User
preference)
2007-05-03 08:50:55:510 1836 c10 AU # Scheduled install day/time: Every
day at 3:00
2007-05-03 08:50:55:510 1836 c10 AU # Auto-install minor updates: Yes
(User preference)
2007-05-03 08:50:55:626 1836 c10 AU Setting AU scheduled install time to
2007-05-04 07:00:00
2007-05-03 08:50:55:642 1836 c10 AU AU finished delayed initialization
2007-05-03 08:50:55:642 1836 c10 Report *********** Report: Initializing
static reporting data ***********
2007-05-03 08:50:55:642 1836 c10 Report * OS Version = 5.1.2600.2.0.65792
2007-05-03 08:50:57:421 1836 c10 Report * Computer Brand = Dell Inc.

2007-05-03 08:50:57:421 1836 c10 Report * Computer Model = Precision
WorkStation 370
2007-05-03 08:50:57:619 1836 c10 Report * Bios Revision = A08
2007-05-03 08:50:57:619 1836 c10 Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 A08
2007-05-03 08:50:57:619 1836 c10 Report * Bios Release Date =
2006-07-07T00:00:00
2007-05-03 08:50:57:619 1836 c10 Report * Locale ID = 1033
2007-05-03 08:51:18:621 1836 184 PT WARNING: Cached cookie has expired or
new PID is available
2007-05-03 08:51:18:621 1836 184 PT Initializing simple targeting cookie,
clientId = bbb1819b-6a83-47f3-94e8-b1c1330f98c9, target group = Workstations,
DNS name = njg0300.njpliga.local
2007-05-03 08:51:18:621 1836 184 PT Server URL =
http://hobbes/selfupdate/SimpleAuthW...impleAuth.asmx
2007-05-03 08:51:20:515 1836 184 PT WARNING: GetAuthorizationCookie failure,
error = 0x80244019, soap client error = 10, soap error code = 0, HTTP status
code = 404
2007-05-03 08:51:20:515 1836 184 PT WARNING: Failed to initialize Simple
Targeting Cookie: 0x80244019
2007-05-03 08:51:20:515 1836 184 PT WARNING: PopulateAuthCookies failed:
0x80244019
2007-05-03 08:51:20:515 1836 184 PT WARNING: RefreshCookie failed: 0x80244019
2007-05-03 08:51:20:515 1836 184 PT WARNING: RefreshPTState failed: 0x80244019
2007-05-03 08:51:20:515 1836 184 PT WARNING: PTError: 0x80244019
2007-05-03 08:51:20:515 1836 184 Report WARNING: Reporter failed to upload
events with hr = 80244019.
2007-05-03 08:51:20:581 1836 184 PT WARNING: Cached cookie has expired or
new PID is available
2007-05-03 08:51:20:581 1836 184 PT Initializing simple targeting cookie,
clientId = bbb1819b-6a83-47f3-94e8-b1c1330f98c9, target group = Workstations,
DNS name = njg0300.njpliga.local
2007-05-03 08:51:20:581 1836 184 PT Server URL =
http://hobbes/selfupdate/SimpleAuthW...impleAuth.asmx
2007-05-03 08:51:20:597 1836 184 PT WARNING: GetAuthorizationCookie failure,
error = 0x80244019, soap client error = 10, soap error code = 0, HTTP status
code = 404
2007-05-03 08:51:20:597 1836 184 PT WARNING: Failed to initialize Simple
Targeting Cookie: 0x80244019
2007-05-03 08:51:20:597 1836 184 PT WARNING: PopulateAuthCookies failed:
0x80244019
2007-05-03 08:51:20:597 1836 184 PT WARNING: RefreshCookie failed: 0x80244019
2007-05-03 08:51:20:597 1836 184 PT WARNING: RefreshPTState failed: 0x80244019
2007-05-03 08:51:20:597 1836 184 PT WARNING: PTError: 0x80244019
2007-05-03 08:51:20:597 1836 184 Report WARNING: Reporter failed to upload
events with hr = 80244019.
2007-05-03 08:51:20:663 1836 184 PT WARNING: Cached cookie has expired or
new PID is available
2007-05-03 08:51:20:663 1836 184 PT Initializing simple targeting cookie,
clientId = bbb1819b-6a83-47f3-94e8-b1c1330f98c9, target group = Workstations,
DNS name = njg0300.njpliga.local
2007-05-03 08:51:20:663 1836 184 PT Server URL =
http://hobbes/selfupdate/SimpleAuthW...impleAuth.asmx
2007-05-03 08:51:20:663 1836 184 PT WARNING: GetAuthorizationCookie failure,
error = 0x80244019, soap client error = 10, soap error code = 0, HTTP status
code = 404
2007-05-03 08:51:20:663 1836 184 PT WARNING: Failed to initialize Simple
Targeting Cookie: 0x80244019
2007-05-03 08:51:20:663 1836 184 PT WARNING: PopulateAuthCookies failed:
0x80244019
2007-05-03 08:51:20:663 1836 184 PT WARNING: RefreshCookie failed: 0x80244019
2007-05-03 08:51:20:663 1836 184 PT WARNING: RefreshPTState failed: 0x80244019
2007-05-03 08:51:20:663 1836 184 PT WARNING: PTError: 0x80244019
2007-05-03 08:51:20:663 1836 184 Report WARNING: Reporter failed to upload
events with hr = 80244019.

It would behoove you to post the issue here :
Windows Server Update Services Newsgroup
http://www.microsoft.com/technet/com...pdate_services

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Skamionek wrote:

> We just went from WSUS 2 to WSUS 3 and none of the clients are checking in.
> I found a document by accident show what IIS virtual directories are needed
> (but cannot relocate it) We keep our existing data. I see the client
> machines but they have not checked in since last week.
>
>
> 2007-05-03 08:50:05:203 1836 c10 Service *************
> 2007-05-03 08:50:05:250 1836 c10 Service ** START ** Service: Service startup
> 2007-05-03 08:50:05:250 1836 c10 Service *********
> 2007-05-03 08:50:06:046 1836 c10 Agent * WU client version 7.0.6000.374
> 2007-05-03 08:50:06:046 1836 c10 Agent * Base directory:
> C:\WINDOWS\SoftwareDistribution
> 2007-05-03 08:50:06:109 1836 c10 Agent * Access type: No proxy
> 2007-05-03 08:50:06:109 1836 c10 Agent * Network state: Connected
> 2007-05-03 08:50:55:313 1836 c10 Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2007-05-03 08:50:55:313 1836 c10 Agent *********** Agent: Initializing
> global settings cache ***********
> 2007-05-03 08:50:55:313 1836 c10 Agent * WSUS server:
> http://hobbes/selfupdate
> 2007-05-03 08:50:55:313 1836 c10 Agent * WSUS status server:
> http://hobbes/selfupdate
> 2007-05-03 08:50:55:313 1836 c10 Agent * Target group: Workstations
> 2007-05-03 08:50:55:313 1836 c10 Agent * Windows Update access disabled: No
> 2007-05-03 08:50:55:345 1836 c10 DnldMgr Download manager restoring 0
> downloads
> 2007-05-03 08:50:55:477 1836 c10 AU ########### AU: Initializing Automatic
> Updates ###########
> 2007-05-03 08:50:55:510 1836 c10 AU # WSUS server: http://hobbes/selfupdate
> 2007-05-03 08:50:55:510 1836 c10 AU # Detection frequency: 22
> 2007-05-03 08:50:55:510 1836 c10 AU # Target group: Workstations
> 2007-05-03 08:50:55:510 1836 c10 AU # Approval type: Scheduled (User
> preference)
> 2007-05-03 08:50:55:510 1836 c10 AU # Scheduled install day/time: Every
> day at 3:00
> 2007-05-03 08:50:55:510 1836 c10 AU # Auto-install minor updates: Yes
> (User preference)
> 2007-05-03 08:50:55:626 1836 c10 AU Setting AU scheduled install time to
> 2007-05-04 07:00:00
> 2007-05-03 08:50:55:642 1836 c10 AU AU finished delayed initialization
> 2007-05-03 08:50:55:642 1836 c10 Report *********** Report: Initializing
> static reporting data ***********
> 2007-05-03 08:50:55:642 1836 c10 Report * OS Version = 5.1.2600.2.0.65792
> 2007-05-03 08:50:57:421 1836 c10 Report * Computer Brand = Dell Inc.
>
> 2007-05-03 08:50:57:421 1836 c10 Report * Computer Model = Precision
> WorkStation 370
> 2007-05-03 08:50:57:619 1836 c10 Report * Bios Revision = A08
> 2007-05-03 08:50:57:619 1836 c10 Report * Bios Name = Phoenix ROM BIOS
> PLUS Version 1.10 A08
> 2007-05-03 08:50:57:619 1836 c10 Report * Bios Release Date =
> 2006-07-07T00:00:00
> 2007-05-03 08:50:57:619 1836 c10 Report * Locale ID = 1033
> 2007-05-03 08:51:18:621 1836 184 PT WARNING: Cached cookie has expired or
> new PID is available
> 2007-05-03 08:51:18:621 1836 184 PT Initializing simple targeting cookie,
> clientId = bbb1819b-6a83-47f3-94e8-b1c1330f98c9, target group = Workstations,
> DNS name = njg0300.njpliga.local
> 2007-05-03 08:51:18:621 1836 184 PT Server URL =
> http://hobbes/selfupdate/SimpleAuthW...impleAuth.asmx
> 2007-05-03 08:51:20:515 1836 184 PT WARNING: GetAuthorizationCookie failure,
> error = 0x80244019, soap client error = 10, soap error code = 0, HTTP status
> code = 404
> 2007-05-03 08:51:20:515 1836 184 PT WARNING: Failed to initialize Simple
> Targeting Cookie: 0x80244019
> 2007-05-03 08:51:20:515 1836 184 PT WARNING: PopulateAuthCookies failed:
> 0x80244019
> 2007-05-03 08:51:20:515 1836 184 PT WARNING: RefreshCookie failed: 0x80244019
> 2007-05-03 08:51:20:515 1836 184 PT WARNING: RefreshPTState failed: 0x80244019
> 2007-05-03 08:51:20:515 1836 184 PT WARNING: PTError: 0x80244019
> 2007-05-03 08:51:20:515 1836 184 Report WARNING: Reporter failed to upload
> events with hr = 80244019.
> 2007-05-03 08:51:20:581 1836 184 PT WARNING: Cached cookie has expired or
> new PID is available
> 2007-05-03 08:51:20:581 1836 184 PT Initializing simple targeting cookie,
> clientId = bbb1819b-6a83-47f3-94e8-b1c1330f98c9, target group = Workstations,
> DNS name = njg0300.njpliga.local
> 2007-05-03 08:51:20:581 1836 184 PT Server URL =
> http://hobbes/selfupdate/SimpleAuthW...impleAuth.asmx
> 2007-05-03 08:51:20:597 1836 184 PT WARNING: GetAuthorizationCookie failure,
> error = 0x80244019, soap client error = 10, soap error code = 0, HTTP status
> code = 404
> 2007-05-03 08:51:20:597 1836 184 PT WARNING: Failed to initialize Simple
> Targeting Cookie: 0x80244019
> 2007-05-03 08:51:20:597 1836 184 PT WARNING: PopulateAuthCookies failed:
> 0x80244019
> 2007-05-03 08:51:20:597 1836 184 PT WARNING: RefreshCookie failed: 0x80244019
> 2007-05-03 08:51:20:597 1836 184 PT WARNING: RefreshPTState failed: 0x80244019
> 2007-05-03 08:51:20:597 1836 184 PT WARNING: PTError: 0x80244019
> 2007-05-03 08:51:20:597 1836 184 Report WARNING: Reporter failed to upload
> events with hr = 80244019.
> 2007-05-03 08:51:20:663 1836 184 PT WARNING: Cached cookie has expired or
> new PID is available
> 2007-05-03 08:51:20:663 1836 184 PT Initializing simple targeting cookie,
> clientId = bbb1819b-6a83-47f3-94e8-b1c1330f98c9, target group = Workstations,
> DNS name = njg0300.njpliga.local
> 2007-05-03 08:51:20:663 1836 184 PT Server URL =
> http://hobbes/selfupdate/SimpleAuthW...impleAuth.asmx
> 2007-05-03 08:51:20:663 1836 184 PT WARNING: GetAuthorizationCookie failure,
> error = 0x80244019, soap client error = 10, soap error code = 0, HTTP status
> code = 404
> 2007-05-03 08:51:20:663 1836 184 PT WARNING: Failed to initialize Simple
> Targeting Cookie: 0x80244019
> 2007-05-03 08:51:20:663 1836 184 PT WARNING: PopulateAuthCookies failed:
> 0x80244019
> 2007-05-03 08:51:20:663 1836 184 PT WARNING: RefreshCookie failed: 0x80244019
> 2007-05-03 08:51:20:663 1836 184 PT WARNING: RefreshPTState failed: 0x80244019
> 2007-05-03 08:51:20:663 1836 184 PT WARNING: PTError: 0x80244019
> 2007-05-03 08:51:20:663 1836 184 Report WARNING: Reporter failed to upload
> events with hr = 80244019.
>

Can you connect to the WSUS server via a web browser, ie
http://wsusserver:8530? I found that this error on my system gave me an
access denied. I am still trying to figure that out however that is what I
found so far. It seems to be a permissions error.

Brian

"MowGreen [MVP]" wrote:

> It would behoove you to post the issue here :
> Windows Server Update Services Newsgroup
> http://www.microsoft.com/technet/com...pdate_services
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Skamionek wrote:
>
> > We just went from WSUS 2 to WSUS 3 and none of the clients are checking in.
> > I found a document by accident show what IIS virtual directories are needed
> > (but cannot relocate it) We keep our existing data. I see the client
> > machines but they have not checked in since last week.
> >
> >
> > 2007-05-03 08:50:05:203 1836 c10 Service *************
> > 2007-05-03 08:50:05:250 1836 c10 Service ** START ** Service: Service startup
> > 2007-05-03 08:50:05:250 1836 c10 Service *********
> > 2007-05-03 08:50:06:046 1836 c10 Agent * WU client version 7.0.6000.374
> > 2007-05-03 08:50:06:046 1836 c10 Agent * Base directory:
> > C:\WINDOWS\SoftwareDistribution
> > 2007-05-03 08:50:06:109 1836 c10 Agent * Access type: No proxy
> > 2007-05-03 08:50:06:109 1836 c10 Agent * Network state: Connected
> > 2007-05-03 08:50:55:313 1836 c10 Agent *********** Agent: Initializing
> > Windows Update Agent ***********
> > 2007-05-03 08:50:55:313 1836 c10 Agent *********** Agent: Initializing
> > global settings cache ***********
> > 2007-05-03 08:50:55:313 1836 c10 Agent * WSUS server:
> > http://hobbes/selfupdate
> > 2007-05-03 08:50:55:313 1836 c10 Agent * WSUS status server:
> > http://hobbes/selfupdate
> > 2007-05-03 08:50:55:313 1836 c10 Agent * Target group: Workstations
> > 2007-05-03 08:50:55:313 1836 c10 Agent * Windows Update access disabled: No
> > 2007-05-03 08:50:55:345 1836 c10 DnldMgr Download manager restoring 0
> > downloads
> > 2007-05-03 08:50:55:477 1836 c10 AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2007-05-03 08:50:55:510 1836 c10 AU # WSUS server: http://hobbes/selfupdate
> > 2007-05-03 08:50:55:510 1836 c10 AU # Detection frequency: 22
> > 2007-05-03 08:50:55:510 1836 c10 AU # Target group: Workstations
> > 2007-05-03 08:50:55:510 1836 c10 AU # Approval type: Scheduled (User
> > preference)
> > 2007-05-03 08:50:55:510 1836 c10 AU # Scheduled install day/time: Every
> > day at 3:00
> > 2007-05-03 08:50:55:510 1836 c10 AU # Auto-install minor updates: Yes
> > (User preference)
> > 2007-05-03 08:50:55:626 1836 c10 AU Setting AU scheduled install time to
> > 2007-05-04 07:00:00
> > 2007-05-03 08:50:55:642 1836 c10 AU AU finished delayed initialization
> > 2007-05-03 08:50:55:642 1836 c10 Report *********** Report: Initializing
> > static reporting data ***********
> > 2007-05-03 08:50:55:642 1836 c10 Report * OS Version = 5.1.2600.2.0.65792
> > 2007-05-03 08:50:57:421 1836 c10 Report * Computer Brand = Dell Inc.
> >
> > 2007-05-03 08:50:57:421 1836 c10 Report * Computer Model = Precision
> > WorkStation 370
> > 2007-05-03 08:50:57:619 1836 c10 Report * Bios Revision = A08
> > 2007-05-03 08:50:57:619 1836 c10 Report * Bios Name = Phoenix ROM BIOS
> > PLUS Version 1.10 A08
> > 2007-05-03 08:50:57:619 1836 c10 Report * Bios Release Date =
> > 2006-07-07T00:00:00
> > 2007-05-03 08:50:57:619 1836 c10 Report * Locale ID = 1033
> > 2007-05-03 08:51:18:621 1836 184 PT WARNING: Cached cookie has expired or
> > new PID is available
> > 2007-05-03 08:51:18:621 1836 184 PT Initializing simple targeting cookie,
> > clientId = bbb1819b-6a83-47f3-94e8-b1c1330f98c9, target group = Workstations,
> > DNS name = njg0300.njpliga.local
> > 2007-05-03 08:51:18:621 1836 184 PT Server URL =
> > http://hobbes/selfupdate/SimpleAuthW...impleAuth.asmx
> > 2007-05-03 08:51:20:515 1836 184 PT WARNING: GetAuthorizationCookie failure,
> > error = 0x80244019, soap client error = 10, soap error code = 0, HTTP status
> > code = 404
> > 2007-05-03 08:51:20:515 1836 184 PT WARNING: Failed to initialize Simple
> > Targeting Cookie: 0x80244019
> > 2007-05-03 08:51:20:515 1836 184 PT WARNING: PopulateAuthCookies failed:
> > 0x80244019
> > 2007-05-03 08:51:20:515 1836 184 PT WARNING: RefreshCookie failed: 0x80244019
> > 2007-05-03 08:51:20:515 1836 184 PT WARNING: RefreshPTState failed: 0x80244019
> > 2007-05-03 08:51:20:515 1836 184 PT WARNING: PTError: 0x80244019
> > 2007-05-03 08:51:20:515 1836 184 Report WARNING: Reporter failed to upload
> > events with hr = 80244019.
> > 2007-05-03 08:51:20:581 1836 184 PT WARNING: Cached cookie has expired or
> > new PID is available
> > 2007-05-03 08:51:20:581 1836 184 PT Initializing simple targeting cookie,
> > clientId = bbb1819b-6a83-47f3-94e8-b1c1330f98c9, target group = Workstations,
> > DNS name = njg0300.njpliga.local
> > 2007-05-03 08:51:20:581 1836 184 PT Server URL =
> > http://hobbes/selfupdate/SimpleAuthW...impleAuth.asmx
> > 2007-05-03 08:51:20:597 1836 184 PT WARNING: GetAuthorizationCookie failure,
> > error = 0x80244019, soap client error = 10, soap error code = 0, HTTP status
> > code = 404
> > 2007-05-03 08:51:20:597 1836 184 PT WARNING: Failed to initialize Simple
> > Targeting Cookie: 0x80244019
> > 2007-05-03 08:51:20:597 1836 184 PT WARNING: PopulateAuthCookies failed:
> > 0x80244019
> > 2007-05-03 08:51:20:597 1836 184 PT WARNING: RefreshCookie failed: 0x80244019
> > 2007-05-03 08:51:20:597 1836 184 PT WARNING: RefreshPTState failed: 0x80244019
> > 2007-05-03 08:51:20:597 1836 184 PT WARNING: PTError: 0x80244019
> > 2007-05-03 08:51:20:597 1836 184 Report WARNING: Reporter failed to upload
> > events with hr = 80244019.
> > 2007-05-03 08:51:20:663 1836 184 PT WARNING: Cached cookie has expired or
> > new PID is available
> > 2007-05-03 08:51:20:663 1836 184 PT Initializing simple targeting cookie,
> > clientId = bbb1819b-6a83-47f3-94e8-b1c1330f98c9, target group = Workstations,
> > DNS name = njg0300.njpliga.local
> > 2007-05-03 08:51:20:663 1836 184 PT Server URL =
> > http://hobbes/selfupdate/SimpleAuthW...impleAuth.asmx
> > 2007-05-03 08:51:20:663 1836 184 PT WARNING: GetAuthorizationCookie failure,
> > error = 0x80244019, soap client error = 10, soap error code = 0, HTTP status
> > code = 404
> > 2007-05-03 08:51:20:663 1836 184 PT WARNING: Failed to initialize Simple
> > Targeting Cookie: 0x80244019
> > 2007-05-03 08:51:20:663 1836 184 PT WARNING: PopulateAuthCookies failed:
> > 0x80244019
> > 2007-05-03 08:51:20:663 1836 184 PT WARNING: RefreshCookie failed: 0x80244019
> > 2007-05-03 08:51:20:663 1836 184 PT WARNING: RefreshPTState failed: 0x80244019
> > 2007-05-03 08:51:20:663 1836 184 PT WARNING: PTError: 0x80244019
> > 2007-05-03 08:51:20:663 1836 184 Report WARNING: Reporter failed to upload
> > events with hr = 80244019.
> >
>