SymplisIT Software - Driver Magic, Defrag Magic, etc., WARNING!!!
I need an urgent help from you all. Can anyone here please tell him if they are aware of a website where we can report a site on which you've personally been scammed out of a refund of the purchase price? If yes, please let me know soon. They Guaranty "We won't Let You down" and "A No Cost Refund if Not Satisfied". Ridiculous. Infact there is neither a Phone Number nor Address on their website’s Home page, Disclaimer or in About section. It seems like their guaranty is only effective if we or Police can find them.
The problem I am facing is when I try using their On-Site email form, Driver Assistance, Sales Department, Support Department, Customer Relations, Webmaster/Site Help, Investor Relations, etc it gives me an error message saying: "The System Administrator has Disabled this Script" on each Department u try to contact. This isn't an error on their Web site. I've been getting this response since 3 hrs after buying their Driver Magic and Defrag Magic software last Friday morning, 8 days now.
I even tried contacting the dealers who debited from my account but they say they can’t help me because there are just the Shopping Cart for SympisIT. I can’t blame them because they are correct, right.
Now I have no choice. Do you guys have any suggestion?
Re: SymplisIT Software - Driver Magic, Defrag Magic, etc., WARNING!!!
I can understand your problem but you have already tried everything which we can suggest. Only can say is next time in future always try to buy online products from well known, Reputable companies. Such dealers whom you dealt with are just temporary guys. They come, cheat and earn, and they get disappeared.
Whenever you are willing to buy anything from xyz company, you should first search for that company on web and read user reviews, their thoughts and experience about that xyz company. You then can read reviews by others who have purchased the product, what they think of it, how well it works (or dont work), or if others have been ripped off by this company. If you find it worthy, then go for it or simply leave it.
Re: SymplisIT Software - Driver Magic, Defrag Magic, etc., WARNING
I appreciate your help Mr Walter but the site i am talking about is no way a small temporary guy. You can check their website. Its huge company. I have never expected they will turn into like this. I did some searches before dealing with them and to be frank i found them a reputable company selling a reputable product. Anyways, lets see what happens.
Re: SymplisIT Software - Driver Magic, Defrag Magic, etc., WARNING
Hi Dana, Even i tried sending mail or contacting SecureGoods.com and SymplisIT few times but every time my requests failed to garner a refund.
Re: SymplisIT Software - Driver Magic, Defrag Magic, etc., WARNING!!!
I am too! i have purchased the driver magic
here is my order details,
Order Details March 29, 2008 DriverMagic (8818-6)Support E-Mail: support@symplisit.com Your license name is: mxxxxx dxxxx Your license code is: LNxxxxxxxxxxx - Billing Information -
Order ID: 12xxxxxxxxxx -748943
Order Total: $28.18 USD PLEASE REMEMBER THIS CHARGE WILL APPEAR ON YOUR BILL FROM "DRI*DRIVERMAGIC"
and first 2 years i have to get registry and activation keys everytime i install the program and from last year on i can not contact with them because they do not respond at all. I have send loads of mails but get no answer for none of them. There must be a place e-commerce or somewhere that we can complain about this. With all due respect but when i realized that the company based on South Africa i felt it was too late :)...
Re: SymplisIT Software - Driver Magic, Defrag Magic, etc., WARNING!!!
Quote:
Originally Posted by
master777
I am too! i have purchased the driver magic
here is my order details,
Order Details March 29, 2008 DriverMagic (8818-6)Support E-Mail:
support@symplisit.com Your license name is: mxxxxx dxxxx Your license code is: LNxxxxxxxxxxx - Billing Information -
Order ID: 12xxxxxxxxxx -748943
Order Total: $28.18 USD PLEASE REMEMBER THIS CHARGE WILL APPEAR ON YOUR BILL FROM "DRI*DRIVERMAGIC"
and first 2 years i have to get registry and activation keys everytime i install the program and from last year on i can not contact with them because they do not respond at all. I have send loads of mails but get no answer for none of them. There must be a place e-commerce or somewhere that we can complain about this. With all due respect but when i realized that the company based on South Africa i felt it was too late :)...
Yes, it seems that the company has winded up and therefore there is no support for driver magic software at all. When we search for driver magic on google, the results comes for Driver Magician which could be its alternative it seems, though I was wondering why such a big company would wind up? By the way who was the originator/developer of this Driver Magic software?