Error Volume Shadow Copy 0x8004230f

Hi

I am having a problem doing ANY backups using ntbackup, ALL backups are
failing, even a test backup of only a few files, the test backup was done
WITHOUT including system state

I am getting the following reported in the backup log

Phase One Backups OPeration Failed
Error returned while creating the Volume Shadow Copy:0x8004230f


The Event Logs show two events (each listed around 5 times)
EID 11 & 1292 both from VSS
I can give you full details if needed but without cut and past from the
event log it is a pain.


System is a brand new HP ML110 G4, 2GB RAM, 2x 160GB SATA drives setup as
RAID1, running Windows Server 2003 R2 with all latest updates applied. There
is only one server and it is the domain controller

The backups DID WORK as I did several test runs when I first installed the
system, less than two weeks ago.

I downloaded The VSS update as mentioned in KB891957, and have applied this
(rebooted after installed) I did find two other hotfixes mentioned in my
search, KB833167 & 887827, but these seemed to have much older files, so I
have NOT used these.

Volume Shadow Copy Service & the MS Software Shadow Copy Provider services
are set to manual. Is this correct, it seems to be as it is the same on
another server I have checked.

I also found an article that suggested re-registering all the VSS dlls which
I have done as listed here
Net stop vss
Net stop swprv
regsvr32 ole32.dll
regsvr32 vss_ps.dll
Vssvc /Register
regsvr32 /i swprv.dll
regsvr32 /i eventcls.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 vssui.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml4.dll
Reboot your server.
After reboot, open a command prompt and run:
vssadmin list writers
all writers are displayed w/o errors.

AL help greatly appreciated

TIA

-
Brian Messenger
Sydney, Australia

Dear Brain Messenger,

You have mentioned that
<<
System is a brand new HP ML110 G4, 2GB RAM, 2x 160GB SATA drives setup as
RAID1, running Windows Server 2003 R2 with all latest updates applied. There
is only one server and it is the domain controller>.

If your system is a brand new one then try the following steps...


If the following error occurs on your system.....
"C:\Users\Administrator>vssadmin list shadowstorage
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
No items found that satisfy the query."

Then this means, basically there is no shadow copy storage created/ allocated in this system and that is why all the snapshots are failing. (This can occur if this is a newly created/installed system).

The resolution is we should create/allocate shadow copy storage in this system.

Then try the following steps to resolve this problem:

Step:1 vssadmin list shadowstorage
>>You should observe the following output...
"No items found that satisfy the query"

Step:2 vssadmin Resize shadowstorage /For=C: /On=C: /MaxSize=10%
It will print the following information....
"Successfully resized the shadow copy storage association."

If it prints the following error
"Error: The specified volume shadow copy storage association was not found."

Then run the following step

Step:3 vssadmin create shadow /For=C:
(This command will create a shadow copy using Vssadmin. This comand will
succeed and later we can delete this shadowcopy created by running "vssadmin delete shadows /all" command.)

Step:4 vssadmin Resize shadowstorage /For=C: /On=C: /MaxSize=10%

(MaxSize=10% is the recommended size.)

The above steps will create shadow copy storage in your system and this shadow copy storage will be used to create/store shadow copies. This will resolve 0x8004230f error.