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I am getting a blue screen that is telling me the computer had detected an issue and is shutting down prevent damage to the computer. Also I am getting the below error:
STOP: 0x0000008E (0x000001D, 0xBF803880, 0xF2CCEC1C, 0x00000000)
win32k.sys - Address BF803880 base at BF800000, DateStamp 43446a58
Can anyone tell me what is this problem and how to solve it? Thanks for any information.
The error that you are getting can occur if one of the following conditions is true:
- One or more of the random access memory (RAM) modules that are installed on your computer are faulty.
- The RAM configuration is incompatible with Windows XP.
To solve this problem, check this link for solution - http://support.microsoft.com/kb/315335
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base here - http://support.microsoft.com/kb/322389/EN-US
Download and run Malwarebytes anti malware. You can get it at cnet for free and it's specifically designed to remove those phony antivirus programs.