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Connecting Vista machines to our current Window 2003 R2 print server has been
a hit and miss experience. Connect and install fine, others throw a
0x000006be error when attempting to install the driver. One is especially
pernicious. Color LJ 4650, won't install even though there is a Vista driver
in the local store as well as on the Print Server. I thought Point and Print
was supposed to sort this out?
I thinks you need a newer driver for the printer from the vendor.
In particular for your hp printer you need a newer version of hpbmini.dll
See this for more details:
http://forums.microsoft.com/TechNet/...2642&SiteID=17
Sandy, just install one of these drivers from HP to pickup the hpbmini.dll
file that understands the Vista OS version. You do not have to have these
printers and you can delete the driver after the install and still retain
the updated file.
You did good!!
You do not know how many times I have passed out this information for HP
I have had the same problem, and I am glad that the others are resolved,
but I cannot get that far. I receive the same printing error when I try
and install the download from the HP website, it either won't start, or
it starts and tells me that the spooler isn't started, but of course
that is the whole problem. Every time it starts it ends when something
tries to use it. I even got an error from the HP website saying it
doesn't have, and won't plan to have Vista driver downloads because they
are included on the Vista sys.
Do you understand my problem? What am I doing wrong? Is someone able
to help me.
The same problem as what?
Sorry, I thought you had access to the above threads. I will explain
as concisely as possible.
I have a computer with Vista (came pre-installed) on it and when I try
and add a printer I get the Error:
\"WINDOWS CAN'T OPEN ADD PRINTER. THE LOCAL PRINT SPOOLER SERVICE IS
NOT RUNNING. PLEASE RESTART THE SPOOLER OR RESTART THE MACHINE.\"
This is because the spooler appears to start with windows and then
automatically turn off. When I go into services.msc and turn it on
again it appears it turns on, but turns off again within about 5mins
(error 0x000006be). When I start the service again and then quickly
click add printer, after about 1 min delay, I get the following error
message:
\"WINDOWS CAN'T OPEN ADD PRINTER OPERATION COULD NOT BE COMPLETED
(ERROR 0X000006BE).\"
When I click add printer again, I get the first error message again,
and the whole process repeats itself.
I tried downloading the HP printer driver you suggested but during the
installation I get the above errors. The first if I don´t previously
start the spooler manually, and the second if I start the spooler
manually and then quickly change to the setup program to install HP´s
new printer drivers. If I choose another downloaded driver, I unzip the
download but then can´t find any install files, and so can´t install the
driver at all.
I have spent a great deal of time searching and trying fixes for this
problem, but thus far have been unsuccessfully. Very frustrating. You
were able to help others with a similar printer install problem, so I
hope you can help me also. What do you suggest?
try this. It could be that a service that the Spooler service depends
on is not starting.
Remove all Print Spooler service dependencies other than the Remote
Procedure Call service.
The spooler service is failing.
1726 RPC_S_CALL_FAILED
this could be due to a faulting or corrupted driver.
What drivers are installed on the machine?
Printers Folder , File, Server Properties, Drivers.
Thank you for the Suggestion MikeEgan. I think that I tried your
suggestion, but none of the dependencies can be shut down. The Stop
command is shaded, and thus it cannot be stopped. The other day I went
through and shut down every service that it would let me, and after
every couple restarted the spooler and tried to add a printer, but
always gave the same error. After that I started shutting down
processes from the task manager, until window shutdown.
I checked the dependencies and they are HTTP & RPC, however, I started
the fax and then checked back again and HTTP was gone. RPC nor its
dependent DCOM are able to be stopped, and HTTP I cannot even find in
the services. I found WinHTTP and started that and then the spooler,
but same results.
Thank you for the suggestion, have any more? Anyone?
I still have not been able to fix this problem. Does anyone have any
more ideas on how I can get this error to go away and fix the problem?
Anyone?
Thank you very much for your help. I did try this method of deleting
all previously installed printers out of the registry and it worked
beautifully. He also referred to a MS website for a more in depth
removal, and for my problem it seemed that both were necessary.
But the problem and the head ache are now gone. Thank you and all else
who helped me with fixing this problem.
This is for a HP Color Laser jet 2600n
This is the procedure that I followed and it seems to work I have now
done it twice with a reboot in between
I downloaded the full English Package from the HP Website & unziped it
to default location on the C: Drive
I then cleared all the Useless ports that had accrued on the previous
installs eg 192.168.1.72_1 and 192.168.1.72_2 and so on,I
originally had 9
Do this by opening up another printers properties and viewing ports and
deleting all ports for the printer you wish to install
In my case 192.168.1.72
I then restarted my machine to clean things up, this may not have been
needed.
I then went to control panel / Printers / chose add a new printer /
chose add a network printer / even though the printer was seen
/ I chose "the printer that I want isn't listed" / I then chose the
option to add a printer using a TCP/IP address and entered my
address ie 192.168.1.72 and took the tick from the box to automatically
select driver to use
Chose Next
Install printer driver page pops up / choose have disk / next
Browse to where the HP download was unzipped and locate the autorun.inf
file / choose open and for me it was a flawless install /I
got the option to print a test page /perfect
Rebooted and test again / perfect
In my case I'm having the same problem but I'm not working with a HP
printer. My printer is a Canon Imageclass MF 4150 and I'm having the
"Operation could not be completed (error 0x000006be)" message to when I
try to install a printer through the network. In my case I'm trying to
install a printer that is being sharing through another computer. This
is frustating, could somebody help me
Most likely the spooler service on the client is terminating due to the
print driver from the server
winerror 0x000006be
1726 RPC_S_CALL_FAILED <--> 0xc002001b RPC_NT_CALL_FAILED
What OS is the machine sharing the printer?
You can create local printer that copies the files to the share for the
printer rather than create an RPC connection to queue.
Create local printer
Create a Local Port in the format \\remotemachine\printsharename
Add the ImageClass driver (pickup the Vista driver for your OS architecture
from Canon)
Next Next Finish
this will basically just copy the
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"antrasanti" <antrasanti.3gtsoc@no-mx.forums.vistaheads.com> wrote in
message news:antrasanti.3gtsoc@no-mx.forums.vistaheads.com...
>
> In my case I'm having the same problem but I'm not working with a HP
> printer. My printer is a Canon Imageclass MF 4150 and I'm having the
> "Operation could not be completed (error 0x000006be)" message to when I
> try to install a printer through the network. In my case I'm trying to
> install a printer that is being sharing through another computer. This
> is frustating, could somebody help me?
>
>
> --
> antrasanti
> Posted via http://www.vistaheads.com
>
Both computers are running Windows Vista Ultimate:mad:
I'll assume the 32 bit OS
What is the version number of the print driver
Printmanagement.msc
mine just won't let me add my computer. it says that it can't open it.
opperation cannot be completed (error 0x000006be