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I am running a windows 2000 server and using IE 6. When I try to run windows
update I get the following error message:
The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
Now i've seen other people with similar problems but no one with the same
error code 0x80090305.
I've tried clearing my old files and that hasn't worked.
I get the exact same thing with W2000 and IE6. I did a successful update.
Then selected to sign up for the new Windows Update service. That screen
died and when I went back to check for more updates I get nothing but the
error screen.
I get the same error screen on one computer at home running WXP with IE6. I
did one update, went back to check for more and get the error.
:(
"shai" wrote:
> I am running a windows 2000 server and using IE 6. When I try to run windows
> update I get the following error message:
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
>
> Now i've seen other people with similar problems but no one with the same
> error code 0x80090305.
>
> I've tried clearing my old files and that hasn't worked.
"shai" <shai@discussions.microsoft.com> wrote in message
news:D2A32BEB-9959-4CA3-92C7-92D9BF986386@microsoft.com...
>I am running a windows 2000 server and using IE 6. When I try to run windows
> update I get the following error message:
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
>
> Now i've seen other people with similar problems but no one with the same
> error code 0x80090305.
Wrong. When did you last search? Where? How?
FWIW I answered Pavol at the beginning of the month since his post
at least included some details. A simple search using the web interface's
search tool finds it using just the error code.
The code has something to do with your secure protocol support.
http://docxp.mvps.org/WU5-ERR.htm
<quote>
0x80090305 -2146893051 SEC E SECPKG NOT FOUND The requested security package does not exist
</quote>
In Pavol's log I found that the code was issued in relation to this URL
https://update.microsoft.com/v6/Clie...ce/client.asmx
Note the protocol prefix. I suggested that he try using that URL
manually to see if it produced any more clues.
You could also try using that protocol prefix for the initial access to WU
and see what your symptoms are. Etc.
There are some tips on the V6 troubleshooter which can be found
using https as a search term. Try any suggestions you find that way.
Also in Internet Options, Advanced tab, Security section please verify
that you have all 3 secure protocol options checked. (Use SSL... etc.)
You could also try this troubleshooter:
<title>KB813444 - How to troubleshoot situations where you cannot
complete MSN sign-up or connect to SSL secured (128-Bit) Web sites
by using Internet Explorer in Windows XP</title>
http://support.microsoft.com/?kbid=813444
Good luck
Robert Aldwinckle
---
>
> I've tried clearing my old files and that hasn't worked.
shai wrote:
> I am running a windows 2000 server and using IE 6. When I try to run
> windows update I get the following error message:
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the
> problem.
>
> Now i've seen other people with similar problems but no one with the same
> error code 0x80090305.
See http://snipurl.com/gdxh
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security