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I am using the Apple Airprint. There is a problem with the Norton Firewall that is causing me to stop the communication with the Dell Win 7 machine. There is no problem with Airprint installation but I cannot access the printer using the iPhone 4s. Is it really the firewall problem?
Before telling the Firewall settings and about the issue, I would like to know what software you are using for Airprint software. As far as I can say that Airprint for Windows is not compatible with Ios devices or may be ios 5. You might need to check on that properly. Otherwise find compatible software for Airprint.
I later came to know about the small company Collobos Software which have developed a software called FingerPrint ($9.99). You can get the free trial version and downloaded it. After changing the few permissions, it started working properly with Windows and ios.
Make sure that you firewall properly configured, if not you will run up into problems and you may get any one of the following errors:
- Device doesn't appear in List
- Automatic and manual connection error
- Error "Unable to connect to Logic Server"
- Send error 10054 and Connect error 10061
It seems to me that your Norton firewall allowing Logic Server. In order to communicate, you should do the following
- Open Norton 360.
- Go to Main menu>Task & Settings> Advanced Settings> Firewall Protection Settings.
- Move to Firewall Program Rules tab.
- Choose Logic Server from list.
- Select Allow (not Auto or Custom) and then Apply.
Apple iOS included latest feature in new version and in that mainly AirPrint. Only the phone with latest software can able to access the AirPrint and use any printer that is connected to a Windows PC and Windows servers.
- Make sure that your printer enabled the network sharing connected to PC
- If there is no iTunes installed then you must get the Bonjour Print Service.
- Then in Norton firewall make sure that UDP port 5353 is open
- Now install AirPrint components. I recommend downloading the Elpamsoft AirPrint Installer. Airprint Installer Mirror.
- Install and make the settings properly. Now you will be able to print from anywhere.
First all Try find out what AirPrint uses actually? I mean besides the service. Have you looked into the Windows Firewall settings?