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2 months past I got my laptop and very recently its left side hinge got broken. Its looking bad. I called an hardware engineer who said that the metal piece inside the plastic is broken. Know I am confused what should I do? I had put my complain through an email to the Toshiba company but they haven't replies yet. Also I would like to tell you that I the laptop did not got fell from me or any physical damage from my side. Has any of you encountered same situation like me?
You are not the only one. I had the similar situation too. I called Toshiba and the way they were interacting with me was trying to say that they it was physical harm by me, the could not alter it. Im totally not beyond any doubt if they could regard it physical harm by me, so Im reluctant to even send the computer to them which is why Im on here to see in the event that its happened to any of you. Im doubting that its an imperfection in this model. or in the event that I unequivocally got unlucky and happened to pick that certain laptop that could
I have a comparative situation with the alternate pivot of the same model, admitting that it isn't broken. I purchased my workstation last year and when I shut my workstation it doesn't close well in the alternate side. the laptop has not been dropped or endured any blow, thus, I think its a plant situation. Additionally I had to utilize the warranty of Toshiba since I had a few situations with my laptop, and they had to update the prevailing slat and the hard plate. I haven't had a great encounter with this model and I am particularly discontent with my laptop.
I am never acquiring a Toshiba computer again, not only in light of the situations Ive had with this PC but being as how their specialists are exceptionally unprofessional and I would be able to not get a genuine response out of any individual. When I called the warehouse division to wiretap the status of my PC, they had named the broken pivot as physical harm. Well evidently. I then inquired speak with someone who might give me addresses regarding how the metal piece in the pivot would be able to be broken without further harm on the outside plastic piece.
I have send my laptop to the service centre and got the confirmation message from them. The message was that Repairs to your computer have started, but a needed part is not promptly ready at the Toshiba Depot. When this happens, part accesability ordinarily develops the time it takes to finish a repair by no something greater than 12 business days, and regularly by simply one or several days. A technician will keep repairing your computer whenever the needed parts are good to go at the Toshiba Depot."
When I first called regarding the situation they told me that no different computers had this situation, when I actually found out today that there was a settlement over certain laptops that had hinges defected. The depiction of how the hinges broke sounds precisely like mine.
I actually came across a break in the alternate pivot of my 1 month old Toshiba L515-S4008. My father called Toshiba and was promptly forgotten about by a fellow who expressed that it sounded like it wasn't typical wear and tear so they won't be blanket it. The quite unfavorable thing is that we are leaving we are NRI's and we could be heading off to our home nation soon. I trust they do some repairing to my laptop.
If you ask me than I would like to tell you that in my home there is 3 Toshiba laptops. My dad, brother and me are using them. The three of the Toshiba laptops are in warranty. When it got any technical issue or something we complained the same to the Toshiba company and they use to solve it for us. Our experience is very good with the Toshiba.