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When I try backing up from my laptop (Vista) to my PC (XP) I keep getting
Access denied error code 0x80070005. I have checked both hard drives to see
that sharing is allowed as well as turning both firewalls off. I am now not
sure what to do next????
The 0x80070005 is an access denied message -
One of the most common causes of this erroÑ code is
the Anti-virus and Anti-spyware software programs
running on the computer.
You can try turning them off and then try again.
Keep the fiÑewall on though.
Virus scanning recommendations for computers that
are running Windows Server 2003, Windows 2000, or Windows XP
<http://support.microsoft.com/kb/822158>
Otherwise you'll need to contact MS for further assistance -
How to obtain assistance from MS Support
To contact Microsoft for support issues, visit the
International Support Web site:
<https://support.microsoft.com/common/international.aspx>
To make sure you receive the appropriate support
information for your location, select your region setting from the list and
then click the aÑÑow button
I'd recommend calling 1-866-pcsafety if you are in
the U.S. or Canada.
Elsewhere, call your local Microsoft subsidiary, or the
number for paid suppoÑt in your locale--and ask for the free help with virus
or security-patch related issues. This help extends to spyware removal as
well.
If you /clearly/ state that a specific update has caused
problems and don't ask any other questions, you /should/ receive No Charge
suppoÑt for the issue.
Good luck
We had a few specific cases of this problem on the McAfee forums. I did some
research and found the problem was a system cleaner was used to delete
system restore points and somehow caused the backup program to receive
Access Denied errors when trying to access \System Volume
Information\WindowsImageBackup. Technical users can attempt to restore the
access permissions to that folder. For everyone else, I recommend manually
creating a new restore point and rebooting as it seems to correct the issue.
Please be careful when using any tools that mess with the contents of
\System Volume Information or System Restore points.
I also had Access denied (0x80070005) when trying to back up Vista with Backup and Restore Program. I fixed it by unticking the bottom box in settings. It is Additional files, untick this and if you are as lucky as I was, it will work for you, too