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hi,
I am getting an error C00D11A0 that says update device account information and i have to create another user account on a computer that is running Windows Vista,when i click sign in than confirm to update it says the account information for my device is no longer valid.so i cannot update the software on a Zune device. What has happened and what is the solution?Can anyone help!!!
This problem can occur if you have synchronized or updated multiple Zune devices. To resolve this problem, disconnect the Zune device from the computer, and then reconnect the Zune device to the computer.
The step in given link rebuild your collection by creating a new music database by using information from metadata that is embedded in your media files instead of migrating your old database.These steps will remove any existing device relationship and any podcast subscriptions.
You cannot update the software on a Zune device
hi,
I don't have issues updating my Zune software/drivers. I have issues where the song/podcast downloads 100% and then throws the C00D11D2 error. I uninstalled the software, deleted all of the folders and reinstalled the latest. I know it doesn't have anything to do with the actual zune because it happens with or without it plugged in.