How to troubleshoot Chkdsk utility while startup?
hello friends,
I have Windows XP installed on my HP laptop. Whenever I start my laptop, the Chkdsk utility program starts running itself everytime ..... What can be the reason for this, why is this happening ?
How do I deal with this chkdsk utility while startup ?
any ideas..... please help
thank you
Re: How to troubleshoot Chkdsk utility while startup?
This issue can occur if the System registry hive or the Software registry hive is damaged, or if both of the following conditions are true:
- You use a Hewlett Packard (HP) ScanJet 5100c scanner with the HP driver.
- You have not updated the scanner driver to the Windows XP version that is available from Hewlett Packard.
Re: How to troubleshoot Chkdsk utility while startup?
Disconnect the HP ScanJet 5100c scanner from the computer, and then restart the computer.
If the issue no longer occurs after you disconnect the scanner, you need to update the driver for your scanner.
If the issue continues to occur after you disconnect the scanner, a program that is loaded when you start the computer may cause a conflict.
Re: How to troubleshoot Chkdsk utility while startup?
Step 1: Start the System Configuration Utility
- Click Start, click Run, type msconfig, and then click OK.
- The System Configuration Utility dialog box is displayed.
Step 2: Configure selective startup options
- In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
- Click to clear the Process SYSTEM.INI File check box.
- Click to clear the Process WIN.INI File check box.
- Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
- Click the Services tab.
- Click to select the Hide All Microsoft Services check box.
- Click Disable All, and then click OK.
- When you are prompted, click Restart to restart the computer.
Step 3: Log on to Windows
- If you are prompted, log on to Windows.
- When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.
Notes-
- You have used the System Configuration Utility to make changes to the way Windows starts.
- The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.
- Choose the Normal Startup mode on the General tab to start Windows normally and undo the changes you made using the System Configuration Utility.