Reliance Netconnect Broadband Troubleshooting

680

This is a modem related error.
To correct the problem, do the following:
Kindly remove the datacard and reinsert it and check in dialer software window that the dialing number or phone number type is #777.
If yes, restart PC/Laptop and try to connect again. If all above fails, uninstall and re-install driver. To uninstall data card software- Go to Start -> Settings -> Control Panel. Open Add or Remove Programs. Select the program of data card from the list & click on Remove to uninstall the data card. To install data card software- Run the setup file of data card software from the CD & follow the instructions.

691

This is an authentication error.
To correct the problem, do the following:
Check whether the username and password is entered and is correct.


718

A PPP conversation started, but terminated because the remote computer did not respond within an appropriate time.
To correct the problem, do the following
Kindly uninstall and re-install driver & try after sometime. To uninstall data card software- Go to Start -> Settings -> Control Panel. Open Add or Remove Programs. Select the program of data card from the list & click on Remove to uninstall the data card. To install data card software- Run the setup file of data card software from the CD & follow the instructions.

721

A PPP conversation was attempted, but the remote computer did not respond.
To correct the problem, do the following
Kindly uninstall and re-install driver. To uninstall data card software- Go to Start -> Settings -> Control Panel. Open Add or Remove Programs. Select the program of data card from the list & click on Remove to uninstall the data card. To install data card software- Run the setup file of data card software from the CD & follow the instructions.