Blank screen on console after CTRL-ALT-DEL

This has happened twice within the last week.

2003 x64 Server, with no known changes. Server appears to be running fine,
then pressing CTRL-ALT-DEL causes a blank screen (gray) with a mouse
pointer. The pointer moves but that's about it. Right clicking does
nothing. CTRL-ALT-DEL does nothing. Caps lock and Num lock work fine.

Otherwise the server seems to be working ok. I am not getting any
complaints from users and I can RDP into it. The event viewer shows nothing
of any help.

Any idea what I can do to identify the cause of this problem?

Same results when you RDP directly to the console session?

You will need to run the mstsc command, i.e.:
mstsc /v:<server> /console

(At least I have yet to find a way to connect to the console from the GUI.)

here is what I have found when you RDP and changes made to the registry,
create a *.reg file for the following between lines.
----------------------

HKEY_USERS\.DEFAULT\Control Panel\Colors]
"ActiveBorder"="212 208 200"
"ActiveTitle"="10 36 106"
"AppWorkSpace"="128 128 128"
"Background"="102 111 116"
"ButtonAlternateFace"="181 181 181"
"ButtonDkShadow"="64 64 64"
"ButtonFace"="212 208 200"
"ButtonHilight"="255 255 255"
"ButtonLight"="212 208 200"
"ButtonShadow"="128 128 128"
"ButtonText"="0 0 0"
"GradientActiveTitle"="166 202 240"
"GradientInactiveTitle"="192 192 192"
"GrayText"="128 128 128"
"Hilight"="10 36 106"
"HilightText"="255 255 255"
"HotTrackingColor"="0 0 128"
"InactiveBorder"="212 208 200"
"InactiveTitle"="128 128 128"
"InactiveTitleText"="212 208 200"
"InfoText"="0 0 0"
"InfoWindow"="255 255 225"
"Menu"="212 208 200"
"MenuText"="0 0 0"
"Scrollbar"="212 208 200"
"TitleText"="255 255 255"
"Window"="255 255 255"
"WindowFrame"="0 0 0"
"WindowText"="0 0 0"
-------------------------------------------------------------------

No. When I RDP in things look normal.

I RDP'd into the server and confirmed that all of the registry entries you
listed below were the same. Not sure where to go from here.

First, you can use Remote Desktop to remotely take over the console session of any Win2003 server by adding " /console" (note the leading space) behind the server name in the computer name box. So if you're using RDC to connect to a server named EMAILSERVER, you would enter the name as "EMAILSERVER /console" in the RDC computer name box.

Second, one of the later Remote Desktop updates from Microsoft changed the switch to use for the console session from /console to /admin. The usage is identical in both RDC or with the command line MSTSC. Windows Server 2008 came with this update, so it's always /admin with Win2008.

I m facing the same issue,also after taking console thru RDP it still show the same.
Please advice

No one can without the missing details. I'd start a new thread.