I am currently using the Windows Vista Home Basic. I cannot open e-mails that have attachments. Do I need to get another programme? Please assist me. I am now very frustrated.
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I am currently using the Windows Vista Home Basic. I cannot open e-mails that have attachments. Do I need to get another programme? Please assist me. I am now very frustrated.
Does the error only happen when you try to open the attachment from within Windows Mail, or does it also happen when you save the attachment, and then double-click on the saved file?
If you are talking about Word file attachments, doo you have an app installed that will open DOC files, either Word or the free Word Viewer?
At the Tool Bar at the TOP - go to > Tools > Options > Security and check the setting. By default it is set for Restricted sites zone ( More secure) and "Do not allow attachments to save or open... If you want open attachment - you have to uncheck the restriction in both cases.
I recently upgraded to AVG 8 - I had problems / faults upon installation. Upon upgrading, my Windows Mail attachments would not open. I've uninstalled this and that has solved the problem ! Give it a go !
Under the Security tab of Windows mail options there are check boxes for attachments, review them, set them and see if it helps.
Also you must have an appropriate program installed for the kind of attachment you wish to open. For instance for PDF you must have a PDF reader installed.
Solved the problem. It took a complete reinstall of the Vista OS. Apparently the upgrade on only 1 GB ram did not allow all files to copy over correctly. Performing a complete install using 2 GB ram did the trick.