Outlook 2007 is closed automatically
Hello,
I have Problem with my work because one to use complains that its Outlook 2007 closes automatically several per days (approximately 4 times).
I seek in but I do not find.The version of office is office BASIC 2007 (OEM).
In theory it is the SP1 since that dates from last year and that I decontaminated the updates Outlook.
On CD it there not specified if it is SP1 or SP2.
For infos the operating system is Win XP pro.
In fact the only PC has this problem.
As usual to use it with due making a bad manipulation but I do not find which.
Thank you for your assistance or your solution.
Re: Outlook 2007 is closed automatically
To know if it is about Outlook 2007 SP1, opens Outlook, goes in the menu “?” and clicks on “In connection with Microsoft Office Outlook”.
Does the Outlook.exe process remain active in the Manager of the tasks when the problem occurs?
What please say “closes itself automatically” for the user: does the window of Outlook drop all alone in the bar of tasks, Outlook disappears completely from the bar of tasks,…?
Do you have error messages in the Observers of events?
Re: Outlook 2007 is closed automatically
try to a repair of Office? unnstallation/reinstall of Office.Goes in the menu >run> Type “msconfig” and clicks on “OK”next “Starting goes”, strips all that is not necessary application to starting (i.e. all except the antivirus/antispyware/firewall). Click “OK” and starts again. Ca will make a cleaning if Ca would come from a conflict of programs.
Re: Outlook 2007 is closed automatically
Re: Outlook 2007 is closed automatically
> First, make sure IE is your default browser
Can you help me understand why this is related to my Outlook issue? I've been using FF for quite some time and prefer it due to it's feature set. I had also been using FF & Outlook 2007 together for a couple of months without this problem of OL closing unexepectedly ...
> Second, and the most common cause of OL 2007 crashing is old addins.
Well, since the PC is less than 3 months old, I don't think any of the Add-Ins are "old". I didn't knowingly install any OL Add-ins but when I checked the list, I found: a) one which had been added by the PC OEM relating to "eDataSecurity", an encryption tool (which I made Inactive as this was throwing an error whenever I tried to run it anyway, saying it wasn't installed properly); and b) these (which were all from Microsoft): "Microsoft Exchange Unified Messaging"; "Microsoft Office SharePoint Server Colleague Import Add-In"; "Microsoft Outlook Mobile Service"; and "Windows Search Email Indexer". Also on the "Inactive Application Add-ins" list is "Microsoft Access Outlook Add-in for Data Collection and Publishing" and "Microsoft VBA for Outlook Addin". Further, there is an item listed under "Disabled Application Add-ins" named "MSN Toolbar". These were all COM Add-ins. Given the source of these add-ins, are you still suggesting I disable all of these and test them individually? It may take quite some time to do this as the system may run for a day or two without OL closing
