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I have been trying to install windows live suite on my pc. but But it hangs at 99%. it successfully installs Windows Live Sign-In Assistant but then hangs at 99% when downloading Windows Live Mail. then fails to move onto Windows Live Messenger. any idea ?
Any help regarding my issue will be highly appreciated.
When you try to install one or more of the Windows Live services, the installation does not start or the installation program stops responding (hangs) and does not finish the installation. You receive an error message that states that the installation was not completed. That message generally lists an error code number.
Check this for more details http://support.microsoft.com/kb/940065
You should try this
solution.
1. Uninstalled EVERYTHING that is a part of windows live, including:
- Windows live sign-in assistant, Windows live mail, Windows live messenger, Windows live installer, etc
(Go to Add/Remove programs)
2. Go to C:\Users\[Your username]\AppData\Local\Microsoft
for example: C:\Users\Mike\AppData\Local\Microsoft
(You can paste this path into the address bar of Windows Explorer OR press Alt in My Computer, go to Tools -> Folder Options, click the "View" tab and click "Show hidden files and folders" since AppData is hidden by default)
3. Delete ALL folders that start with "Windows Live" , including:
- Windows Live, Windows Live Mail, Windows Live Messenger, Windows Live Photo Gallery, etc
(NOTE: This deletes any personal data or settings associated with these apps, including downloaded mail or messenger preferences)
4. Re-download the installer and try installing again.
This worked for me.
Hi,
You can use Windows Live Messenger without installation, check this - http://forums.techarena.in/tips-tweaks/1137328.htm