A patch is preventing the system from starting. - Which one?
So I am a good techie and patch my system regularly. I am running Vista x64
Ultimate SP1. Up until a few weeks ago no problem. I log on and windows
update says I have xx patches to install. I install and reboot and the
problems began. When I would try and open MMC, Explorer, IE it wouldn't open
or I would get a "Cannot create blank document" error. Tried to go into safe
mode, blue screen..Things kept getting worse until I got Stop errors..
So I get my Vista DVD and do a repair. It goes through and towards the end
the log shows
Root cause found:
---------------------------
A patch is preventing the system from starting.
Repair action: System Restore
Result: Completed successfully. Error code = 0x0
Time taken = 144676 ms
My OS is back to working.. BUT, Windows update now shows I have 14 patches
to install. You can believe me I am not installing anything now. So, how do I
tell which patch prevented my system from starting?
Re: A patch is preventing the system from starting. - Which one?
You are probably using a hardware driver that can't handle one of the
patches. About your only choices are stop using the driver or the patch. You
can easily select one patch at a time to test, using system restore to go
back on failure. "Safe Mode With Command Prompt" will accept the command:
%systemroot%\system32\restore\rstrui.exe
You can also try to detect the problem using the error reporting available
in the Windows Update app. When you 'view update history' you get a link to
troubleshooting help.
If an error has occurred, it will be displayed with an error code that you
can use to search online for help.
Re: A patch is preventing the system from starting. - Which one?
So even though the OS knew that a patch was preventing the system from
starting, it can't tell me which? This seems absurd to me. You advice tells
me to redo each patch, reboot and hope it doesnt blow up. While it may be an
answer, I was hoping I can determine which one is the problem
Re: A patch is preventing the system from starting. - Which one?
I have been getting the same error so the original poster is not alone. I am using Vista Premium 64bit with a Core i7 and 9 gigs of ram. I cannot update anything because it gets rolled back. I cannot believe that with 5+ years of programming creating Vista; debugging, unit testing, QA'ing that Microsoft did and they cannot match an error to a patch. I have only had this thing since Xmas so it can only be one of about 20 things.
You say I might have some hardware that cannot handle the patch? Well I've looked through every device driver and see no problem except the 6to4 ipv6 fiasco that thousands of people have. I've disabled ipv6.
This is unacceptable and the reason many people are jumping ship for Macs because most of the time, they just work, period. I have a compatibility problem with a Microsoft Laser Mouse 5000 forcing me to NOT even be able to use Aero.
There is no way on Earth I'm going to undo the last 20 times I've tried to install updates to find the "patch" that doesn't work. Why doesn't Microsoft have a real customer support center? At this point my pc boots but rebooting is a crap shoot. Vista is taking valuable time away from me and my work, and frankly I'm close to just wiping this very fast box clean and installing XP Pro. I hope the people who got laid off at MS are the lame programmers who screwed the pooch with Vista. Windows 7 is obviously what Vista was supposed to be. It better be a free upgrade or I'm jumping ship.
Re: A patch is preventing the system from starting. - Which one?
Solving this as we speak I started reading threads and found out this method by chance may be a bit of a ball ache but seems to be working:
1) turn computer off by holding power
2) press to turn on
3) hold f8 asap
4) try to enable an earlier setting (looking to identify problem)
my computer had no restore points so I found Acer erecovery management and did a backup restore so far so good
Considering I started with background and point
Ps sorry I ran out of steps its all I could remember, just aim to restore and you should find it.