Motorola announces availability of voice over WLAN products

Motorola Inc. today unveiled the first offering from its Total Enterprise Access and Mobility (TEAM) integrated voice and data portfolio – the TEAM voice-over-wireless-LAN (VoWLAN) solution. Designed to provide enterprise users with instant mobile access to voice and data services typically tethered to the desk, the TEAM solution helps businesses improve customer service, collaboration and productivity.

Motorola’s TEAM solution takes VoWLAN beyond voice with mobile email, calendar/contact sync, text messaging, Internet/intranet access, and the flexibility of Windows Mobile 6.1® for line of business applications. In addition to offering toll-quality telephony services integrated with the PBX and enterprise-grade push-to-talk (PTT), the TEAM solution can also interoperate with existing two-way radio systems.

“Our customers are demanding enterprise-grade voice and data solutions that can help them improve productivity while reducing operating costs,” said Darryl Morin, chief executive officer, Advanced Wireless, Inc. “Motorola’s TEAM VoWLAN solution meets those needs by turning the desk phone and desktop into a pocketable virtual office that provides comprehensive business functionality in a consumer-style, enterprise-grade device built to withstand all-day, every day use.”

With the steady growth in the adoption of wireless LAN networks across industries, more and more businesses are looking to VoWLAN solutions to drive workforce mobility, help increase productivity and reduce operating costs. This trend is reflected in a recent research report from Frost & Sullivan, which predicts that “the North American market for enterprise VoWLAN devices will grow from $110.5 million in 2007 to $2.15 billion in 2014.”

“The TEAM solution is designed from the ground up to provide the voice quality, interoperability, mobility, scalability, security and user experiences that enterprises want,” said Imran Akbar, vice president and general manager of Converged Enterprise Communications, Motorola Enterprise Mobility business. “It embodies the powerful combination of Motorola’s expertise in mission and business critical wireless voice as well as mobile data solutions. The TEAM solution is architected as a non-intrusive overlay and can be easily deployed without changes to existing infrastructure.”

Following best practices in networking, the TEAM solution can be easily integrated into existing WLAN and PBX infrastructure, creating a single common platform for the delivery of integrated voice and data services. The complete TEAM solution includes two servers, the Wireless Services Manager (WSM) and Network Services Manager (NSM), and Windows Mobile VoWLAN smartphones. The WSM provides PTT services, text messaging, PBX interoperability, as well as enhancements to battery life, mobility and security. The NSM provides centralized provisioning and management. The forward-looking design of this solution can scale from a handful to up to 4,500 users, and will easily incorporate future TEAM solution capabilities, including dual-mode (VoWLAN and cellular) and the extension of services to other voice-capable Motorola devices, including mobile computers and bar code scanners.

The TEAM solution interoperates with WLAN infrastructure from leading vendors and the initial release supports selected IP and TDM PBXs from several market leaders. The TEAM VoWLAN solution is now available in North America through TEAM-certified members of Motorola's award-winning PartnerSelect program. Global availability is planned for early 2009.