SP3 and the Beethov9.wma file

I have a Dell laptop which I keep curent with automatic updates. I
recently posted here a problem I was having installing SP3 with a copy
error coming up when it tried to load the Beethov9.wma file. If you
try to skip file it comes up again later and the installation aborts.
Lucky that it was able to use the restore point to back up to SP2.
Response to my posting gave me several Microsoft KB's on SP3. None of
which worked. Later I goggled on Beethov9.wma and got a number of
postings about the same problem. One said he fixed the problem by
changing ownership of C:/documents&Settings/allusers/documents folder.
I checked this folder and was told I did not have access rights. I
have full admin priviledges (only user). Tried to erase was told it
was windows file and necessary for windows. Then per poster's
instructions I booted in safe mode under Adminstrator and changds
security access on the folder to Administrator and myself with full
control. When I rebooted in normal mode to try update again I checked
this folder and it was gone. SP3 installation worked perfectly.
So if you are having problems check it out.

email response not expected but to respond remove .uk at end
TIA
Hank

Thank you Hank, I will give this a try.

"Hank" wrote:

> I have a Dell laptop which I keep curent with automatic updates. I
> recently posted here a problem I was having installing SP3 with a copy
> error coming up when it tried to load the Beethov9.wma file. If you
> try to skip file it comes up again later and the installation aborts.
> Lucky that it was able to use the restore point to back up to SP2.
> Response to my posting gave me several Microsoft KB's on SP3. None of
> which worked. Later I goggled on Beethov9.wma and got a number of
> postings about the same problem. One said he fixed the problem by
> changing ownership of C:/documents&Settings/allusers/documents folder.
> I checked this folder and was told I did not have access rights. I
> have full admin priviledges (only user). Tried to erase was told it
> was windows file and necessary for windows. Then per poster's
> instructions I booted in safe mode under Adminstrator and changds
> security access on the folder to Administrator and myself with full
> control. When I rebooted in normal mode to try update again I checked
> this folder and it was gone. SP3 installation worked perfectly.
> So if you are having problems check it out.
>
> email response not expected but to respond remove .uk at end
> TIA
> Hank
>