MS Update and "Works8.msi"
Hi,
I just did an update to my Windows XP SP3 (Media Center Edition) machine.
All updates (17) installed w/out a glitch except for one: a Works 8 update --
(KB955428).
"The feature are are trying to use is on a network resource that is
unavailable" ... "Enter an alternate path to a folder containing the
installation package Works8.msi".
I have the Works 8 DVD but when I insert it, as I have done before for Works
8 updates, nothing happens. I've already tried 3 times to install the update
but it keeps failing.
Sterling
Re: MS Update and "Works8.msi"
Browse the DVD [ or is it a CD? ] to see if Works8.msi is on it.
If you find it, copy it to the MSOCache folder on the root drive.
That's the drive where Windows is installed to, usually, C:\
Then try to install the update again and use Browse to point the
installer to Works8.msi in the MSOCache folder.
Or, using Internet Explorer, see if the update will install here:
http://office.microsoft.com/en-us/do...incatalog.aspx
( If you're in a different location than the US, click the (change) link
at the top right of the page and set it to your locality )
Re: MS Update and "Works8.msi"
You're mowst welcome, Sterling. Glad to hear that you located the update
in the MS Download Center and that it installed properly.
BTW, that's where I grab the updates when they come out on Patch
Tuesday, too. It's faster than waiting for them to come down
automagically when one is stuck in a queue of who knows how many other
systems.
Re: MS Update and "Works8.msi"
Thank you very much, Sterling. The procdure which you have described
(download installer via provided link, then runn it and then run update)
helped also in my case. The only difference was that I have used the
different language version =)
Have a nice day!
Re: MS Update and "Works8.msi"
hi sterling,thank you very much when you shared link...i entered and
installed that and i didn't receive "Error Message".....i hope that we can
share a lot of link for computer or updates.....thanks again...take care....
tete
Re: MS Update and "Works8.msi"
Sterling, thank you so much for posting your solution!! Worked for me
also:-) Been going round and round with this update all morning.
I'm afraid I wasn't able to find either the Works8.msi or MSOCache folder. I
tried searching both items and Windows didn't find either. I went to the
Office Update site you linked me to and it says that there weren't able
updates available.
Re: MS Update and "Works8.msi"
Just right-click and select "Extract" or double-click it, then apply the
subsequent unzipped file byt either double-clicking it or right-clicking and
selecting Apply.
That's the 3rd place in this thread I've posted this. Hopefully you'll see
one of them.
Re: MS Update and "Works8.msi"
SOLVED. Issues around upgrading Works 9 to Office Suites (including
Professional, Small Biz) still exist. Solved by spending $45 to purchase a
Works 9 package at local computer store. Downloaded patch from MS
http://support.microsoft.com/kb/943290/en-us . Installed new Office Suite
effortlessly.
I had been running into 2 key problems with the MS "fix" download:
1) Insisted on having a physical disk for a .msi file. Didn't have because
Works was OEM and could not locate the file on recovery disks.
2) During upgrade, kept getting MS error message that Works 9 is an
ineligible program for the upgrade even though it clearly states that Works 9
is eligible on the Suite box!
Re: MS Update and "Works8.msi"
Hi Sterling!
I know its now a year after you started this thread, but I want to thank
you! As it helped me too. In my case it was a problem with an update for
Works 8 (KB973636) which the automated updates couldn't install.