Xerox DC 400/350/250 PCL 6 Printer offline

Hello im having problems on our printer Xerox DC 400/350/250 PCL 6 it always have a status of "offline" on two laptops having an OS of Vista, the printer is on Static IP setup. but in most of the computers here having OS XP there is no problem only on the two notebooks running on vista. we have a server "XP server 2003".

Please help.

So the laptaps are connected to a Server 2003 machine sharing the Xerox
printer correct?

Can the laptops ping the Server 2003 machine when the printers go offline?

Hi alan,

yes, the laptops are connected to the server 2003 but when i started to check the printer it has its own IP address, i dont know what it means but i think the printer can stand on its own. i suspect it might be the driver? its not compatible with vista? the printer is already old and i cant find the updated driver on the xerox site.

Regards!

Quote:

---

Originally Posted by Alan Morris [MSFT]

So the laptaps are connected to a Server 2003 machine sharing the Xerox
printer correct?

Can the laptops ping the Server 2003 machine when the printers go offline?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"merf" <merf.3cspdb@DoNotSpam.com> wrote in message
news:merf.3cspdb@DoNotSpam.com...
>
> Hello im having problems on our printer Xerox DC 400/350/250 PCL 6 it
> always have a status of "offline" on two laptops having an OS of Vista,
> the printer is on Static IP setup. but in most of the computers here
> having OS XP there is no problem only on the two notebooks running on
> vista. we have a server "server 2003".
>
> Please advise.
>
>
> --
> merf
> ------------------------------------------------------------------------
> merf's Profile: http://forums.techarena.in/member.php?u=53197
> View this thread: http://forums.techarena.in/showthread.php?t=1002225
>
> http://forums.techarena.in
>

---

that's possible. Xerox has some software that will actually hit the printer
before sending a job to the printer shared on the server.

Normally MS disables this feature on the Printer Properties Configuration.
Bi-Directional Setup. If you can disable this on the print server, the
client won't attempt to communicate to with the printer.

that's possible. Xerox has some software that will actually hit the printer
before sending a job to the printer shared on the server.

Normally MS disables this feature on the Printer Properties Configuration.
Bi-Directional Setup. If you can disable this on the print server, the
client won't attempt to communicate to with the printer.

ok thanks alan! i will let you know if there would be still a problem after that...dont you think it will affect the other pc who wants to print also on the printer? i mean after i disable it and the vista laptops can print how about other computers who has XP will they have problems?

Quote:

---

Originally Posted by Alan Morris [MSFT]

that's possible. Xerox has some software that will actually hit the printer
before sending a job to the printer shared on the server.

Normally MS disables this feature on the Printer Properties Configuration.
Bi-Directional Setup. If you can disable this on the print server, the
client won't attempt to communicate to with the printer.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"merf" <merf.3cxe3d@DoNotSpam.com> wrote in message
news:merf.3cxe3d@DoNotSpam.com...
>
> Hi alan,
>
> yes, the laptops are connected to the server 2003 but when i started to
> check the printer it has its own IP address, i dont know what it means
> but i think the printer can stand on its own. i suspect it might be the
> driver? its not compatible with vista? the printer is already old and i
> cant find the updated driver on the xerox site.
>
> Regards!
>
>
> 'Alan Morris [MSFT Wrote:
>> ;3878253']So the laptaps are connected to a Server 2003 machine sharing
>> the Xerox
>> printer correct?
>>
>> Can the laptops ping the Server 2003 machine when the printers go
>> offline?
>>
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "merf" <merf.3cspdb@DoNotSpam.com> wrote in message
>> news:merf.3cspdb@DoNotSpam.com...
>> >
>> > Hello im having problems on our printer Xerox DC 400/350/250 PCL 6
>> it
>> > always have a status of "offline" on two laptops having an OS of
>> Vista,
>> > the printer is on Static IP setup. but in most of the computers here
>> > having OS XP there is no problem only on the two notebooks running
>> on
>> > vista. we have a server "server 2003".
>> >
>> > Please advise.
>> >
>> >
>> > --
>> > merf
>> >
>> ------------------------------------------------------------------------
>> > merf's Profile: http://forums.techarena.in/member.php?u=53197
>> > View this thread:
>> http://forums.techarena.in/showthread.php?t=1002225
>> >
>> > http://forums.techarena.in
>> >
>
>
> --
> merf
> ------------------------------------------------------------------------
> merf's Profile: http://forums.techarena.in/member.php?u=53197
> View this thread: http://forums.techarena.in/showthread.php?t=1002226
>
> http://forums.techarena.in
>

---

I doubt it. If the notebooks are running a wireless network this could be
the issue with connectivity.

--

Hi can anyone tell me which driver I'd use on a Vista machine to print to a Werox Document Centre 250 pls (if there is one)? Thanks