Deleting - Printed in queue

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08-05-2007
adam

Deleting - Printed in queue

Hello All,

I am having a problem with printers on Windows 2003 R2 SP2. When a user
prints a document it prints and remains in the queue with the status of
"Deleting - Printed". Some of the printers do it and some do not. I have
tried to delete and recreate the print queue and also use different print
drivers with no avail. Also, the option of "Keep printed documents" is not
checked and users have permissions to delete their own documents from the
queue folder.

Does anyone have any ideas of what could be wrong?
08-05-2007
Ken Zhao [MSFT]

RE: Deleting - Printed in queue

Hello Adam,

Thank you for using newsgroup!

From your post, please let us know which printers have this issue in the
printer server.

If you are using HP printers, the issue may occur if this driver by HP
needs access to the windows\temp directory. We can add everyone to the temp
directory full control to test the issue.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| From: "adam" <[email protected]>
| Subject: Deleting - Printed in queue
| Date: Mon, 7 May 2007 15:53:03 -0400
| Lines: 12
| Message-ID: <[email protected]>
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| NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| X-Tomcat-NG: microsoft.public.windows.server.general
|
| Hello All,
|
| I am having a problem with printers on Windows 2003 R2 SP2. When a user
| prints a document it prints and remains in the queue with the status of
| "Deleting - Printed". Some of the printers do it and some do not. I
have
| tried to delete and recreate the print queue and also use different print
| drivers with no avail. Also, the option of "Keep printed documents" is
not
| checked and users have permissions to delete their own documents from the
| queue folder.
|
| Does anyone have any ideas of what could be wrong?
|
|
10-05-2007
Ken Zhao [MSFT]

RE: Deleting - Printed in queue

Hi Adam,

I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| X-Tomcat-ID: 148314304
| References: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: [email protected] ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Tue, 08 May 2007 09:15:08 GMT
| Subject: RE: Deleting - Printed in queue
| X-Tomcat-NG: microsoft.public.windows.server.general
| Message-ID: <[email protected]>
| Newsgroups: microsoft.public.windows.server.general
| Lines: 60
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.general:12401
| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| Hello Adam,
|
| Thank you for using newsgroup!
|
| From your post, please let us know which printers have this issue in the
| printer server.
|
| If you are using HP printers, the issue may occur if this driver by HP
| needs access to the windows\temp directory. We can add everyone to the
temp
| directory full control to test the issue.
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
|
| --------------------
| | From: "adam" <[email protected]>
| | Subject: Deleting - Printed in queue
| | Date: Mon, 7 May 2007 15:53:03 -0400
| | Lines: 12
| | Message-ID: <[email protected]>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | format=flowed;
| | charset="iso-8859-1";
| | reply-type=original
| | Content-Transfer-Encoding: 7bit
| | X-Priority: 3
| | X-MSMail-Priority: Normal
| | X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
| | X-MS-CommunityGroup-MessageCategory:
| {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
| | X-MS-CommunityGroup-PostID: {34911C8F-A6D6-4EEA-BF04-8D4A3851F363}
| | Newsgroups: microsoft.public.windows.server.general
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.general:12351
| | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | X-Tomcat-NG: microsoft.public.windows.server.general
| |
| | Hello All,
| |
| | I am having a problem with printers on Windows 2003 R2 SP2. When a
user
| | prints a document it prints and remains in the queue with the status of
| | "Deleting - Printed". Some of the printers do it and some do not. I
| have
| | tried to delete and recreate the print queue and also use different
print
| | drivers with no avail. Also, the option of "Keep printed documents" is
| not
| | checked and users have permissions to delete their own documents from
the
| | queue folder.
| |
| | Does anyone have any ideas of what could be wrong?
| |
| |
|
|
22-06-2007
Jannik

RE: Deleting - Printed in queue

Hi

Dunno if this thread is still alive but I have a simmilar problem running
Server 2003 SP1.

After having set up 2 new Lexmark printers, one of the queues r not deleting
fished printjobs.

We have 10 printers running from this server and the others r having no
problems. As I said 2 printers r identical, using same drivers but 1 is not
deleting the jobs.

The jobs remain in queue with "sent to printer" status.

The "keep printed documents" setting under advanced tab is NOT enabled.

What RLY bugs me is - why the one and not the other ????

Any ideas ???

/Jannik

""Ken Zhao [MSFT]"" wrote:

> Hi Adam,
>
> I am just writing to see how everything is going. If you have any updates
> or need any further assistance on this issue, please feel free to let me
> know.
>
> Thanks & Regards,
>
> Ken Zhao
>
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
>
> --------------------
> | X-Tomcat-ID: 148314304
> | References: <[email protected]>
> | MIME-Version: 1.0
> | Content-Type: text/plain
> | Content-Transfer-Encoding: 7bit
> | From: [email protected] ("Ken Zhao [MSFT]")
> | Organization: Microsoft
> | Date: Tue, 08 May 2007 09:15:08 GMT
> | Subject: RE: Deleting - Printed in queue
> | X-Tomcat-NG: microsoft.public.windows.server.general
> | Message-ID: <[email protected]>
> | Newsgroups: microsoft.public.windows.server.general
> | Lines: 60
> | Path: TK2MSFTNGHUB02.phx.gbl
> | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.general:12401
> | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
> |
> | Hello Adam,
> |
> | Thank you for using newsgroup!
> |
> | From your post, please let us know which printers have this issue in the
> | printer server.
> |
> | If you are using HP printers, the issue may occur if this driver by HP
> | needs access to the windows\temp directory. We can add everyone to the
> temp
> | directory full control to test the issue.
> |
> | Thanks & Regards,
> |
> | Ken Zhao
> |
> | Microsoft Online Support
> | Microsoft Global Technical Support Center
> |
> | Get Secure! - www.microsoft.com/security
> <http://www.microsoft.com/security>
> | ====================================================
> | When responding to posts, please "Reply to Group" via your newsreader so
> | that others may learn and benefit from your issue.
> | ====================================================
> | This posting is provided "AS IS" with no warranties, and confers no
> rights.
> |
> |
> |
> |
> |
> | --------------------
> | | From: "adam" <[email protected]>
> | | Subject: Deleting - Printed in queue
> | | Date: Mon, 7 May 2007 15:53:03 -0400
> | | Lines: 12
> | | Message-ID: <[email protected]>
> | | MIME-Version: 1.0
> | | Content-Type: text/plain;
> | | format=flowed;
> | | charset="iso-8859-1";
> | | reply-type=original
> | | Content-Transfer-Encoding: 7bit
> | | X-Priority: 3
> | | X-MSMail-Priority: Normal
> | | X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
> | | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
> | | X-MS-CommunityGroup-MessageCategory:
> | {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
> | | X-MS-CommunityGroup-PostID: {34911C8F-A6D6-4EEA-BF04-8D4A3851F363}
> | | Newsgroups: microsoft.public.windows.server.general
> | | Path: TK2MSFTNGHUB02.phx.gbl
> | | Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.server.general:12351
> | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
> | | X-Tomcat-NG: microsoft.public.windows.server.general
> | |
> | | Hello All,
> | |
> | | I am having a problem with printers on Windows 2003 R2 SP2. When a
> user
> | | prints a document it prints and remains in the queue with the status of
> | | "Deleting - Printed". Some of the printers do it and some do not. I
> | have
> | | tried to delete and recreate the print queue and also use different
> print
> | | drivers with no avail. Also, the option of "Keep printed documents" is
> | not
> | | checked and users have permissions to delete their own documents from
> the
> | | queue folder.
> | |
> | | Does anyone have any ideas of what could be wrong?
> | |
> | |
> |
> |
>
>
09-08-2007
jjmoss99

RE: Deleting - Printed in queue

I'm also having this issue. With a Windows 2003 Server SP2 with an HP
LaserJet 1022n installed as a standard TCP/IP port. Any ideas? Thanks.

Justin
09-08-2007
jjmoss99

RE: Deleting - Printed in queue

I'm also having this issue with a Windows 2003 server SP2 with an HP Laserjet
1022n that is installed with a Standard TCP/IP Port. Any thoughts? Thanks.

Justin