Windows 2003 SP1 "Failed to install catalog files" (error 0x80092004)

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17-04-2005
Martin

Windows 2003 SP1 "Failed to install catalog files" (error 0x80092004)

Hi W2003 SP1 support team

I've tried to install W2003 SP1, the setup terminates with "Failed to
install catalog files".

Bellow are the last few lines that I think are relevant, can please
someone look into this

Best Regards

Martin

126.078: Allocation size of drive C: is 4096 bytes, free space =
9238589440 bytes
126.453: Allocation size of drive E: is 4096 bytes, free space =
11611099136 bytes
179.500: Drive C: free 8810MB req: 249MB w/uninstall 259MB
179.500: Drive E: free 11073MB req: 0MB w/uninstall 463MB
179.500: CabinetBuild complete
179.500: Num Ticks for Cabinet build : 54265
179.516: Starting process:
e:\776ae14dfbc0f5696d654f467c39667d\i386\\update\nv4prep.exe
179.891: Return Code = 0
179.891: Starting process: C:\WINDOWS\system32\reg.exe save
HKLM\system C:\WINDOWS\system32\config\system.sp /y
181.438: Return Code = 0
181.438: Starting process: C:\WINDOWS\system32\reg.exe save
HKLM\software C:\WINDOWS\system32\config\software.sp /y
240.266: Return Code = 0
240.266: Starting process: C:\WINDOWS\System32\R2Repair.exe
/ProcessesToRunBeforeArchive /SP1
240.266: Return Code = 0
240.469: DeRegistering the Uninstall Program -> Windows Server 2003
Service Pack 1, 2
240.469: DeRegistering the Uninstall Program -> Windows Server 2003
Service Pack, 0
259.563: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
c:\windows\java\packages\* Failed: 0x3
259.563: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
c:\windows\java\packages\data\* Failed: 0x3
259.797: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\*.BUD Failed: 0x2
259.797: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\*.BPD Failed: 0x2
261.188: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
375.953: Num Ticks for Backup : 196453
376.047:
AppPatch not installed.
376.047: AppPatch not installed. Registry will be archived.
379.766: VerifySize: Unable to verify size: Source = NULL:
c:\windows\inf\iis.inf
379.844: Num Ticks for creating uninst inf : 3891
379.860: Registering Uninstall Program for -> Windows Server 2003
Service Pack, Service Pack 1 , 0x0
386.531: Enumerating Devices of display, GUID
{4d36e968-e325-11ce-bfc1-08002be10318}
386.594: Skip Oem Device
PCI\VEN_102B&DEV_0525&SUBSYS_0D41102B&REV_82\4&369D32DB&0&0050
386.594: Skip Oem Device
PCI\VEN_102B&DEV_0525&SUBSYS_2159102B&REV_04\4&618BA55&0&0008
386.594: Enumerating Devices of hdc, GUID
{4D36E96A-E325-11CE-BFC1-08002BE10318}
386.641: Enumerating Devices of media, GUID
{4D36E96C-E325-11CE-BFC1-08002BE10318}
386.688: Skip Oem Device
PCI\VEN_1106&DEV_3059&SUBSYS_47201462&REV_40\3&61AAA01&0&8D
386.688: Skip Oem Device
PCI\VEN_1131&DEV_7146&SUBSYS_000013C2&REV_01\3&61AAA01&0&38
386.688: Skip Oem Device
PCI\VEN_1412&DEV_1724&SUBSYS_17241412&REV_01\3&61AAA01&0&50
386.688: Skip Oem Device USB\VID_041E&PID_3040&MI_00\6&202FB23F&2&0000
386.688: Enumerating Devices of Processor, GUID
{50127DC3-0F36-415e-A6CC-4CB3BE910B65}
386.735: Starting Backup For ACPI\AuthenticAMD_-_x86_Family_6_Model_6
387.531: Enumerating Devices of System, GUID
{4D36E97D-E325-11CE-BFC1-08002BE10318}
387.578: Starting Backup For PCI\VEN_1106&DEV_3099
388.531: Skip Oem Device
PCI\VEN_1106&DEV_3147&SUBSYS_00000000&REV_00\3&61AAA01&0&88
388.531: Skip Oem Device
PCI\VEN_1106&DEV_B099&SUBSYS_00000000&REV_00\3&61AAA01&0&08
388.594: Enumerating Devices of Unknown, GUID
{4D36E97E-E325-11CE-BFC1-08002BE10318}
401.578: PFE2: Per File Exceptions will not be used.
401.578: StopServices: OpenService failed :0x424
402.594: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.scw.cat
with error 0x80092004
402.610: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.2.scw.cat with error 0x80092004
409.219: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.sasetup.cat
with error 0x80092004
409.313: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.2.sasetup.cat with error 0x80092004
416.891: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.osccab.cat
with error 0x80092004
416.891: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.2.osccab.cat with error 0x80092004
417.891: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.ntprint.cat
with error 0x80092004
417.985: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.2.ntprint.cat with error 0x80092004
437.250: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.nt5.cat
with error 0x57
437.516: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.2.nt5.cat with error 0x80092004
440.266: InstallSingleCatalogFile: MyInstallCatalog failed for
Tmp.2.nt5.cat; error=0xfffffbfe.
440.266: DoInstallation:MyInstallCatalogFiles
failed:STR_CATALOG_INSTALL_FAILED
440.281: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem21.cat
failed: 0x2
440.281: UnRegisterSpuninstForRecovery, failed to delete
SpRecoverCmdLine value, error 0x2
440.281: DoInstallation: Failed to unregistering spuninst.exe for
recovery.
440.281: Failed to install catalog files.

Select 'OK' to undo the changes that have been made.
18-04-2005
Craig Lewis

RE: Windows 2003 SP1 "Failed to install catalog files" (error 0x800920

Martin,

I have someone from Microsoft looking at this problem for me as well. I am
unable to use Windows Update, SUS, or manually install the SP - When I get an
answer, I will forward it on.

Craig

"Martin" wrote:

> Hi W2003 SP1 support team
>
> I've tried to install W2003 SP1, the setup terminates with "Failed to
> install catalog files".
>
> Bellow are the last few lines that I think are relevant, can please
> someone look into this
>
> Best Regards
>
> Martin
>
> 126.078: Allocation size of drive C: is 4096 bytes, free space =
> 9238589440 bytes
> 126.453: Allocation size of drive E: is 4096 bytes, free space =
> 11611099136 bytes
> 179.500: Drive C: free 8810MB req: 249MB w/uninstall 259MB
> 179.500: Drive E: free 11073MB req: 0MB w/uninstall 463MB
> 179.500: CabinetBuild complete
> 179.500: Num Ticks for Cabinet build : 54265
> 179.516: Starting process:
> e:\776ae14dfbc0f5696d654f467c39667d\i386\\update\nv4prep.exe
> 179.891: Return Code = 0
> 179.891: Starting process: C:\WINDOWS\system32\reg.exe save
> HKLM\system C:\WINDOWS\system32\config\system.sp /y
> 181.438: Return Code = 0
> 181.438: Starting process: C:\WINDOWS\system32\reg.exe save
> HKLM\software C:\WINDOWS\system32\config\software.sp /y
> 240.266: Return Code = 0
> 240.266: Starting process: C:\WINDOWS\System32\R2Repair.exe
> /ProcessesToRunBeforeArchive /SP1
> 240.266: Return Code = 0
> 240.469: DeRegistering the Uninstall Program -> Windows Server 2003
> Service Pack 1, 2
> 240.469: DeRegistering the Uninstall Program -> Windows Server 2003
> Service Pack, 0
> 259.563: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
> c:\windows\java\packages\* Failed: 0x3
> 259.563: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
> c:\windows\java\packages\data\* Failed: 0x3
> 259.797: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
> C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\*.BUD Failed: 0x2
> 259.797: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
> C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\*.BPD Failed: 0x2
> 261.188: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
> 375.953: Num Ticks for Backup : 196453
> 376.047:
> AppPatch not installed.
> 376.047: AppPatch not installed. Registry will be archived.
> 379.766: VerifySize: Unable to verify size: Source = NULL:
> c:\windows\inf\iis.inf
> 379.844: Num Ticks for creating uninst inf : 3891
> 379.860: Registering Uninstall Program for -> Windows Server 2003
> Service Pack, Service Pack 1 , 0x0
> 386.531: Enumerating Devices of display, GUID
> {4d36e968-e325-11ce-bfc1-08002be10318}
> 386.594: Skip Oem Device
> PCI\VEN_102B&DEV_0525&SUBSYS_0D41102B&REV_82\4&369D32DB&0&0050
> 386.594: Skip Oem Device
> PCI\VEN_102B&DEV_0525&SUBSYS_2159102B&REV_04\4&618BA55&0&0008
> 386.594: Enumerating Devices of hdc, GUID
> {4D36E96A-E325-11CE-BFC1-08002BE10318}
> 386.641: Enumerating Devices of media, GUID
> {4D36E96C-E325-11CE-BFC1-08002BE10318}
> 386.688: Skip Oem Device
> PCI\VEN_1106&DEV_3059&SUBSYS_47201462&REV_40\3&61AAA01&0&8D
> 386.688: Skip Oem Device
> PCI\VEN_1131&DEV_7146&SUBSYS_000013C2&REV_01\3&61AAA01&0&38
> 386.688: Skip Oem Device
> PCI\VEN_1412&DEV_1724&SUBSYS_17241412&REV_01\3&61AAA01&0&50
> 386.688: Skip Oem Device USB\VID_041E&PID_3040&MI_00\6&202FB23F&2&0000
> 386.688: Enumerating Devices of Processor, GUID
> {50127DC3-0F36-415e-A6CC-4CB3BE910B65}
> 386.735: Starting Backup For ACPI\AuthenticAMD_-_x86_Family_6_Model_6
> 387.531: Enumerating Devices of System, GUID
> {4D36E97D-E325-11CE-BFC1-08002BE10318}
> 387.578: Starting Backup For PCI\VEN_1106&DEV_3099
> 388.531: Skip Oem Device
> PCI\VEN_1106&DEV_3147&SUBSYS_00000000&REV_00\3&61AAA01&0&88
> 388.531: Skip Oem Device
> PCI\VEN_1106&DEV_B099&SUBSYS_00000000&REV_00\3&61AAA01&0&08
> 388.594: Enumerating Devices of Unknown, GUID
> {4D36E97E-E325-11CE-BFC1-08002BE10318}
> 401.578: PFE2: Per File Exceptions will not be used.
> 401.578: StopServices: OpenService failed :0x424
> 402.594: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.scw.cat
> with error 0x80092004
> 402.610: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\Tmp.2.scw.cat with error 0x80092004
> 409.219: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.sasetup.cat
> with error 0x80092004
> 409.313: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\Tmp.2.sasetup.cat with error 0x80092004
> 416.891: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.osccab.cat
> with error 0x80092004
> 416.891: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\Tmp.2.osccab.cat with error 0x80092004
> 417.891: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.ntprint.cat
> with error 0x80092004
> 417.985: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\Tmp.2.ntprint.cat with error 0x80092004
> 437.250: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.nt5.cat
> with error 0x57
> 437.516: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\Tmp.2.nt5.cat with error 0x80092004
> 440.266: InstallSingleCatalogFile: MyInstallCatalog failed for
> Tmp.2.nt5.cat; error=0xfffffbfe.
> 440.266: DoInstallation:MyInstallCatalogFiles
> failed:STR_CATALOG_INSTALL_FAILED
> 440.281: CleanupTrustedInfFile: GetFileAttributes for
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem21.cat
> failed: 0x2
> 440.281: UnRegisterSpuninstForRecovery, failed to delete
> SpRecoverCmdLine value, error 0x2
> 440.281: DoInstallation: Failed to unregistering spuninst.exe for
> recovery.
> 440.281: Failed to install catalog files.
>
>
> Select 'OK' to undo the changes that have been made.
>
>
18-04-2005
Martin

Re: Windows 2003 SP1 "Failed to install catalog files" (error 0x800920

Craig

I managed to install W2003 SP1 by doing the following (I am not sure
what exactly corrected the problem)

1.) At the command prompt, type the following commands, pressing ENTER
after each line:
net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
exit

2.) Deleted all files in
%systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
that begin with tmp*.cat.

I had SP1 lockup on the first atempt, after that it undid the install
and kept failing to install SP1.

Martin
18-04-2005
Craig Lewis

Re: Windows 2003 SP1 "Failed to install catalog files" (error 0x80

Thank you Martin - This solution worked for me.

"Martin" wrote:

> Craig
>
> I managed to install W2003 SP1 by doing the following (I am not sure
> what exactly corrected the problem)
>
> 1.) At the command prompt, type the following commands, pressing ENTER
> after each line:
> net stop cryptsvc
> ren %systemroot%\System32\Catroot2 oldcatroot2
> net start cryptsvc
> exit
>
> 2.) Deleted all files in
> %systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
> that begin with tmp*.cat.
>
> I had SP1 lockup on the first atempt, after that it undid the install
> and kept failing to install SP1.
>
> Martin
>
>
19-04-2005
Steven

Re: Windows 2003 SP1 "Failed to install catalog files" (error 0x800920

Thank you Graig! I had this issue for over a week, finaly I found your
solution!

Thanks,

Steven Bink
http://bink.nu

"Martin" <[email protected]> wrote in message
news:[email protected]...
> Craig
>
> I managed to install W2003 SP1 by doing the following (I am not sure
> what exactly corrected the problem)
>
> 1.) At the command prompt, type the following commands, pressing ENTER
> after each line:
> net stop cryptsvc
> ren %systemroot%\System32\Catroot2 oldcatroot2
> net start cryptsvc
> exit
>
> 2.) Deleted all files in
> %systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
> that begin with tmp*.cat.
>
> I had SP1 lockup on the first atempt, after that it undid the install
> and kept failing to install SP1.
>
> Martin
>
16-11-2005
terje

Re: Windows 2003 SP1 "Failed to install catalog files" (error 0x80092004)

Thank You, Martin.
This solution worked for me to.
I had tried all 8 sugestions in
http://support.microsoft.com/default...b;en-us;822798
without any luck.
- I think removing the tmp files did the trick.

Thanx
Terje