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Is there any removal method of Win-Trojan/Zbot.94189, since my system is infected with this infection and the Avira antivirus that I have installed in my system is not allowing me to delete the infection directly from the antivirus interface. When I try to delete the antivirus simply does not respond. I cant understand why this is happening. Please help me if anyone has any idea about what is exactly the problem.
From the name itself, you can know that Win-Trojan/Zbot.94189 is a trojan horse. The removal method of Win-Trojan/Zbot.94189 is not that easy. The infection must have altered the registry settings of all the system components because of which they do not work fine. This may be the same reason why the antivirus is not able to delete the infection from the system. I suggest you to format the system and install a fresh copy of operating system in it. This may help to eradicate the infection the system.
Since, the manual deletion is difficult, I advice you to use an anti-malware like Spyware Doctor. These security components, when installed in the system, check for the malicious activities that going on within the system by staying in the background. In this way, they are different from the normal antivirus. I use the same in my system and it has proved very useful to me when such types of infections enter into the system.
Hello there, I guess you should uninstall the antivirus and reinstall as well as update the database of the antivirus. Then, a whole system scan need to be done, that is of all the hard drives as well as the flash drives. Remove all the infections that are detected during the scan. The antivirus may not be able to delete the infection because the information about the infection may not be in the database of the antivirus. This is a good removal method of Win-Trojan/Zbot.94189.
Use the boot scan method as the removal method of Win-Trojan/Zbot.94189. This scan is enabled before the Windows operating system loads and thus, the infections are not able to execute because of which the remain inactive during the scan. So, this is an assured method to get rid of all types of infections from the system. Antivirus like Avast provide this feature of boot scanning.
I recommend you to enable a system restore as the removal method of Win-Trojan/Zbot.94189. You will have to remember a time when the infections were not entered in your system and then, do the system restore. Go into the safe mode and then, do the system restore. After doing the system restore, install a well updated antivirus, so that you can prevent infections from entering into the system in the future.