HP Deskjet Printer Error : Uninstaller failed to initialize

Hi,

I have HP Deskjet 1220C printer, When attempting to install the HP Deskjet 1220C series printer, the following error appears: Uninstaller failed to initialize. During installation, the drivers and all were loading just fine, and the hardware was all functioning properly. But due to some problem, when I tried to uninstall the software, the uninstall attempted, but failed and I got error message saying, 'Uninstaller failed to initialize, you may not be able to delete this program'. What should I do know?

Re-installation will not work because the installation files are already there. When you try to install the installation software checks the registry for information on previous installations. The register contains data tell the installer where the files are, but are gone - hence the error.

Use "Windows Installer Cleanup Tool" to remove all registration data to the software HP DeskJet printer. Once done, then reinstall from the CD that should work like a new installation.

The following steps may be used to remove the files used by the HP Deskjet 1220C series printer.

1.For Windows XP, select Start , then Run . Type NET STOP SPOOLER and click OK .

WARNING: Shutting down the print spooler will abort all spooled print jobs for all the printers controlled by the system.

2.For Windows 2000 and XP, select Start , Search , and For Files or Folders .

3.In the Named box, type HPW8* and choose Find Now .

4.When the search results appear at the bottom of the window, choose Edit and Select All .

5.Select File and Delete . When asked to confirm the deletion, select Yes .

6.Select Yes to All to delete all of the printer driver program files. Close the Find window.

7.For Windows 2000 and NT 4.0 and XP, select Start , then Run . Type NET START SPOOLER and click OK

To resolve this issue, create a new user account, add the new account to the Administrators group, use the new account to log on to the computer, and then install the IntelliPoint software.

To do this:

1. Click Start, point to Programs, point to Administrative Tools (Common), and then click User Manager.
2. On the User menu, click New User.
3. Click Groups.
4. In the Not Member Of pane, click Administrators, and then click Add.
5. Click OK.
6. In the Username box, type a name for the new user account.
7. In the Full Name box, type the full name of the user.
8. In the Description box, type a description of the user or the user account.
9. In the Password box, type a password for the new user account, and then type the password again in the Confirm Password box.
10. Click to clear the User must change password at next logon check box, and then click OK.
11. Click Start, and then click Shut Down.
12. Click Close all programs and log on as a different user, and then click OK.
13. Press CTRL+ALT+DELETE, and then use the new user account to log on to the computer.
14. Install the IntelliPoint software