Windows Explorer has encountered a problem
Hi Friends
I keep getting this message" Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."
The error signature is:
AppName: explorer.exe
AppVer: 6.0.2900.5512
ModName: unknown
ModVer: 0.0.0.0
Offset: 04304ff8
This is happening too frequently and it is frustrating. Please guide me.
Re: Windows Explorer has encountered a problem
Hi Shenan
Windows XP what? Windows XP Professional version 2002
What service pack level? SP3
Any reason you are still running Internet Explorer 6? (7 is what I
recommend.) Using IE7
What AntiVirus software do you use? Symantec ANTIVIRUS
What AntiSpyware applications have you scanned with? SPYWAREBLASTER, SUPERANTISPYWARE, WINDOWS DEFENDER. I use all 3.
Are your backups current? YES
Do you use any imaging software (disk imaging that is...)? NO
Are your OS and other application patches up to date? YES
Re: Windows Explorer has encountered a problem
You either to disable script debugging or to update the Pdm.dll file. If you must have the script debugging capability, you have to update the Pdm.dll file. To update your version of the Pdm.dll file, go to the "Download the updates to the Pdm.dll from the product update Web site" section. Otherwise, to avoid this error, disable script debugging in Internet Explorer. If you are running Windows XP, use Guided Help to disable script debugging. If you are running any other operating system, go to the "Manually disable script debugging" section.
Re: Windows Explorer has encountered a problem
Try disabling all the third-party shell extensions to see if that fixes the problem. If so, you may have to isolate the problematic shell extension and remove it from the system.
Re: Windows Explorer has encountered a problem
Windows Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience.
If you were in the middle of something, the information you were working on
might be lost.
For more information about this error, click here.""
I had this problem and to fix mine I found that it was a problem with Quicktime. I pressed the delete button at startup and started the computer in Safemode. I pressed alt control and delete and looked in Task Manager, Applications, and found that quicktime was running, I uninstalled Quicktime and then went on the internet and reinstalled it and have had no problems since. Hope this works for you.