Windows 2003 R2 - Missing Disk Space on System drive

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20-08-2008
zinger-uk

Windows 2003 R2 - Missing Disk Space on System drive

Hi,

We have a problem on one of our Domain Controllers which is running windows
2003 R2 server (SP2)

The server almost ran out of disk space I have managed to free up enough
disk space to give us some breathing room, but the MAJOR problem we have is
Windows Explorer is reporting that there is only 602MB free on the 8GB System
(C) drive.

But if you run chkdsk it reports that 4314608 KB is available (i.e. 4GB of
space)

Does anyone know how we can get the windows to recognise that we have 4GB of
free space and not 602MB

If we do a dir /a /s it reports that 4,029,885,992 bytes are used and that
631,287,808 bytes are free

The drive is formatted with NTFS

Disk Management shows that Capacity is 7.91GB & Free Space is 3.87GB

So we are baffled as to why windows is saying we only have 602MB of free
disk space

I have already run a chkdsk /f and rebooted the server which made no
difference, and I have defragged the C drive several times which also made no
difference.
20-08-2008
Pegasus \(MVP\)

Re: Windows 2003 R2 - Missing Disk Space on System drive

Defragging will never free up disk space. It will only make your existing
files contiguous. Use one of the following tools to find out what's eating
up your disk space:

A general remark: 8 GBytes is very, very tight for a server system
partition. Even after you free up some space, you will keep on running
into problems. Your best strategy would be to buy a larger disk (they
cost very little these days!) and make your system partition 20 or 25
GBytes.
20-08-2008
zinger-uk

Re: Windows 2003 R2 - Missing Disk Space on System drive

Thanks for the reply, But the problem we have is not that the fiiles on the
server are taking up 8GB of disk space its that windows thinks it only has a
4GB disk in some places, and in other places it shows it is a 8GB drive

I've already run folderszie againt the server and it reports that
4,0,29,885,992 bytes are in use out of the 8GB which should mean we have 4GB
free, but windows is saying we only have 602 MB free.

Although we have an 8GB drive the OS is treating it as though it is a 4GB
drive, even though disk manger and chkdsk report it as being an 8GB drive
20-08-2008
Pegasus \(MVP\)

Re: Windows 2003 R2 - Missing Disk Space on System drive

Let's have a look at the output from these commands:

fsutil fsinfo ntfsinfo c: > c:\test.txt
dir c:\ >> c:\test.txt
chkdsk c: >> c:\test.txt
20-08-2008
zinger-uk

Re: Windows 2003 R2 - Missing Disk Space on System drive

Part 1 of chkdsk output

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
0 percent complete. (0 of 24560 file records processed)
1 percent complete. (2456 of 24560 file records processed)
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9 percent complete. (22104 of 24560 file records processed)
102456024560
24560 file records processed. File
verification completed.
10 percent complete. (1 of 115 large file records processed)
10115115
115 large file records processed. 1000

0 bad file records processed. 1000

0 EA records processed. 1044

4 reparse records processed. CHKDSK is
verifying indexes (stage 2 of 3)...
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767622776227
76227 index entries processed. Index
verification completed.
7655
5 unindexed files processed. CHKDSK is
verifying security descriptors (stage 3 of 3)...
77 percent complete. (4447 of 24560 descriptors processed)
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81 percent complete. (22923 of 24560 descriptors processed)
812456024560
24560 security descriptors processed. Security
descriptor verification completed.
8127172717
2717 data files processed. CHKDSK is
verifying Usn Journal...
81 percent complete. (1048576 of 512462728 USN bytes processed)
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20-08-2008
zinger-uk

Re: Windows 2003 R2 - Missing Disk Space on System drive

Part 2 of chkdsk output

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100512462728512462728
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Journal verification completed.

8392540 KB total disk space.
3496564 KB in 18935 files.
6108 KB in 2718 indexes.
0 KB in bad sectors.
575380 KB in use by the system.
44016 KB occupied by the log file.
4314488 KB available on disk.

4096 bytes in each allocation unit.
2098135 total allocation units on disk.
1078622 allocation units available on disk.
20-08-2008
zinger-uk

Re: Windows 2003 R2 - Missing Disk Space on System drive

NTFS Volume Serial Number : 0x41f340b2588da11d
Version : 3.1
Number Sectors : 0x0000000001001eb8
Total Clusters : 0x00000000002003d7
Free Clusters : 0x000000000010755f
Total Reserved : 0x00000000000e1b70
Bytes Per Sector : 512
Bytes Per Cluster : 4096
Bytes Per FileRecord Segment : 1024
Clusters Per FileRecord Segment : 0
Mft Valid Data Length : 0x00000000017fc000
Mft Start Lcn : 0x0000000000000002
Mft2 Start Lcn : 0x0000000000000030
Mft Zone Start : 0x0000000000059940
Mft Zone End : 0x0000000000082cc0
Volume in drive C is System
Volume Serial Number is 588D-A11D

Directory of c:\

24/01/2008 12:19 <DIR> ADFS
23/01/2008 13:02 <DIR> ARtmp
23/01/2008 12:51 0 AUTOEXEC.BAT
23/01/2008 13:22 <DIR> compaq
23/01/2008 12:51 0 CONFIG.SYS
23/01/2008 13:20 <DIR> cpqsystem
18/08/2008 18:00 2,344,043 d-dir.txt
07/06/2008 20:19 <DIR> hp
18/02/2007 01:31 94,720 msizap.exe
20/08/2008 13:23 735 test.txt
18/08/2008 18:04 <DIR> WINDOWS
23/01/2008 12:52 <DIR> wmpub
5 File(s) 2,439,498 bytes
7 Dir(s) 631,169,024 bytes free
The type of the file system is NTFS.
Volume label is System.
20-08-2008
Pegasus \(MVP\)

Re: Windows 2003 R2 - Missing Disk Space on System drive

Chkdsk.exe and fsutil.exe both report the same numbers:
You have an 8.3 GByte disk and about 4.3 GBytes free.
The "dir" command reports that you have about 630 MBytes
free. The only explanation I have is that you have disk quotas
enabled on your system drive.
20-08-2008
zinger-uk

Re: Windows 2003 R2 - Missing Disk Space on System drive

Hi,

I've checked that and the status of disk quotas is disabled for drive C

I did try enabling it and then disabling it just now - and that has made no
difference

quite an anoying issue this - after extensive surfing for answers - I've
only come up with a couple of other users with the same issue and no answers
20-08-2008
Pegasus \(MVP\)

Re: Windows 2003 R2 - Missing Disk Space on System drive

It still sounds like a quota issue. I would get someone else to
have a careful look at the whole thing.
18-09-2008
Christopher Plizga

missing disk space

Did anyone found a solution yet ? I am having similar problem on Server 2003 SP2 - 13GB missing on 36GB disk. TreeSize reports 10GB used yet system itself claims there is only 10GB left on the disk.
18-09-2008
borntolive

Hello,

Please check the virtual memory that has been set on your server. You can check that by following the below mentioned steps:

1) Right click "My Computer".
2) Click "Properties".
3) Click "Advanced".
4) Click "Settings" under "Performance".
5) Click "Advanced.
6) You will find "Total paging file size for all drives" under "Virtual Memory".
7) You can split it across multiple drives. This way you will free up the memory taken by your system on C: drive.
25-09-2008
Christopher Plizga

Missing disk space

I found the reason for the missing space on my server. The Trace Logs were configured for continuous recording which resulted in a huge hidden log file being stored on the disk. I deleted the file and everything adds up now.
To see possible log files go to Administrative Tools > Performance and check if any log files are being generated.
29-11-2009
Oscar M

Windows 2003 server missing space on system drive.

I have this problem also. Can someone Please give me feedback.

NTFS Volume Serial Number : 0xe200b10300b0e029
Version : 3.1
Number Sectors : 0x00000000039f55c0
Total Clusters : 0x000000000073eab8
Free Clusters : 0x000000000004593a
Total Reserved : 0x0000000000000000
Bytes Per Sector : 512
Bytes Per Cluster : 4096
Bytes Per FileRecord Segment : 1024
Clusters Per FileRecord Segment : 0
Mft Valid Data Length : 0x0000000012408000
Mft Start Lcn : 0x00000000000c0000
Mft2 Start Lcn : 0x000000000027f8cb
Mft Zone Start : 0x00000000002193a0
Mft Zone End : 0x000000000022a800
Volume in drive C has no label.
Volume Serial Number is 00B0-E029

Directory of c:\

05/11/2009 01:31 PM 0 AUTOEXEC.BAT
05/11/2009 01:31 PM 0 CONFIG.SYS
08/13/2009 08:08 AM <DIR> Documents and Settings
10/20/2009 03:47 PM <DIR> etc
05/11/2009 02:28 PM <DIR> Inetpub
10/06/2009 09:53 AM <DIR> keyfinder.2.0.1(2)
10/06/2009 09:52 AM 337,932 keyfinder.2.0.1(2).zip
10/20/2009 03:49 PM <DIR> ocs-ng
10/20/2009 03:48 PM <DIR> ossim
11/03/2009 01:26 PM <DIR> Program Files
10/20/2009 03:45 PM <DIR> Python25
08/13/2009 01:47 AM <DIR> TEMP
11/13/2009 11:37 AM <DIR> WINDOWS
05/11/2009 01:32 PM <DIR> wmpub
3 File(s) 337,932 bytes
11 Dir(s) 1,167,298,560 bytes free
The type of the file system is NTFS.

CHKDSK results

File verification completed.
10 percent complete. (1 of 458 large file records processed)
10458458
458 large file records processed.

1000
0 bad file records processed.

Security descriptor verification completed.
1003314733147
33147 data files processed.

30386912 KB total disk space.
28761996 KB in 265078 files.
117860 KB in 33149 indexes.
0 KB in bad sectors.
367116 KB in use by the system.
65536 KB occupied by the log file.
1139940 KB available on disk.

4096 bytes in each allocation unit.
7596728 total allocation units on disk.
284985 allocation units available on disk.

1000
0 EA records processed.

1022
2 reparse records processed.

Christopher Plizga wrote:

Missing disk space
24-Sep-08

I found the reason for the missing space on my server. The Trace Logs were configured for continuous recording which resulted in a huge hidden log file being stored on the disk. I deleted the file and everything adds up now.
To see possible log files go to Administrative Tools > Performance and check if any log files are being generated.

Previous Posts In This Thread:

On Wednesday, August 20, 2008 5:21 AM
zinger-u wrote:

Windows 2003 R2 - Missing Disk Space on System drive
Hi,

We have a problem on one of our Domain Controllers which is running windows
2003 R2 server (SP2)

The server almost ran out of disk space I have managed to free up enough
disk space to give us some breathing room, but the MAJOR problem we have is
Windows Explorer is reporting that there is only 602MB free on the 8GB System
(C) drive.

But if you run chkdsk it reports that 4314608 KB is available (i.e. 4GB of
space)

Does anyone know how we can get the windows to recognise that we have 4GB of
free space and not 602MB

If we do a dir /a /s it reports that 4,029,885,992 bytes are used and that
631,287,808 bytes are free

The drive is formatted with NTFS

Disk Management shows that Capacity is 7.91GB & Free Space is 3.87GB

So we are baffled as to why windows is saying we only have 602MB of free
disk space

I have already run a chkdsk /f and rebooted the server which made no
difference, and I have defragged the C drive several times which also made no
difference.

On Wednesday, August 20, 2008 6:03 AM
Pegasus \(MVP\) wrote:

Re: Windows 2003 R2 - Missing Disk Space on System drive
"zinger-uk" <[email protected]> wrote in message
news:[email protected]...

Defragging will never free up disk space. It will only make your existing
files contiguous. Use one of the following tools to find out what's eating
up your disk space:

A general remark: 8 GBytes is very, very tight for a server system
partition. Even after you free up some space, you will keep on running
into problems. Your best strategy would be to buy a larger disk (they
cost very little these days!) and make your system partition 20 or 25
GBytes.

On Wednesday, August 20, 2008 6:32 AM
zingeru wrote:

Thanks for the reply, But the problem we have is not that the fiiles on the
Thanks for the reply, But the problem we have is not that the fiiles on the
server are taking up 8GB of disk space its that windows thinks it only has a
4GB disk in some places, and in other places it shows it is a 8GB drive

I've already run folderszie againt the server and it reports that
4,0,29,885,992 bytes are in use out of the 8GB which should mean we have 4GB
free, but windows is saying we only have 602 MB free.

Although we have an 8GB drive the OS is treating it as though it is a 4GB
drive, even though disk manger and chkdsk report it as being an 8GB drive

"Pegasus (MVP)" wrote:

On Wednesday, August 20, 2008 7:53 AM
Pegasus \(MVP\) wrote:

Re: Windows 2003 R2 - Missing Disk Space on System drive
Let's have a look at the output from these commands:

fsutil fsinfo ntfsinfo c: > c:\test.txt
dir c:\ >> c:\test.txt
chkdsk c: >> c:\test.txt

On Wednesday, August 20, 2008 8:31 AM
zingeru wrote:

Part 1 of chkdsk outputWARNING!
Part 1 of chkdsk output

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
0 percent complete. (0 of 24560 file records processed)
1 percent complete. (2456 of 24560 file records processed)
2 percent complete. (4912 of 24560 file records processed)
3 percent complete. (7368 of 24560 file records processed)
4 percent complete. (9824 of 24560 file records processed)
5 percent complete. (12280 of 24560 file records processed)
6 percent complete. (14736 of 24560 file records processed)
7 percent complete. (17192 of 24560 file records processed)
8 percent complete. (19648 of 24560 file records processed)
9 percent complete. (22104 of 24560 file records processed)
102456024560
24560 file records processed. File
verification completed.
10 percent complete. (1 of 115 large file records processed)
10115115
115 large file records processed. 1000

0 bad file records processed. 1000

0 EA records processed. 1044

4 reparse records processed. CHKDSK is
verifying indexes (stage 2 of 3)...
10 percent complete. (1 of 76227 index entries processed)
10 percent complete. (505 of 76227 index entries processed)
10 percent complete. (1006 of 76227 index entries processed)
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767622776227
76227 index entries processed. Index
verification completed.
7655
5 unindexed files processed. CHKDSK is
verifying security descriptors (stage 3 of 3)...
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812456024560
24560 security descriptors processed. Security
descriptor verification completed.
8127172717
2717 data files processed. CHKDSK is
verifying Usn Journal...
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On Wednesday, August 20, 2008 8:33 AM
zingeru wrote:

Part 2 of chkdsk output86 percent complete.
Part 2 of chkdsk output

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Journal verification completed.

8392540 KB total disk space.
3496564 KB in 18935 files.
6108 KB in 2718 indexes.
0 KB in bad sectors.
575380 KB in use by the system.
44016 KB occupied by the log file.
4314488 KB available on disk.

4096 bytes in each allocation unit.
2098135 total allocation units on disk.
1078622 allocation units available on disk.

On Wednesday, August 20, 2008 8:33 AM
zingeru wrote:

Re: Windows 2003 R2 - Missing Disk Space on System drive
NTFS Volume Serial Number : 0x41f340b2588da11d
Version : 3.1
Number Sectors : 0x0000000001001eb8
Total Clusters : 0x00000000002003d7
Free Clusters : 0x000000000010755f
Total Reserved : 0x00000000000e1b70
Bytes Per Sector : 512
Bytes Per Cluster : 4096
Bytes Per FileRecord Segment : 1024
Clusters Per FileRecord Segment : 0
Mft Valid Data Length : 0x00000000017fc000
Mft Start Lcn : 0x0000000000000002
Mft2 Start Lcn : 0x0000000000000030
Mft Zone Start : 0x0000000000059940
Mft Zone End : 0x0000000000082cc0
Volume in drive C is System
Volume Serial Number is 588D-A11D

Directory of c:\

24/01/2008 12:19 <DIR> ADFS
23/01/2008 13:02 <DIR> ARtmp
23/01/2008 12:51 0 AUTOEXEC.BAT
23/01/2008 13:22 <DIR> compaq
23/01/2008 12:51 0 CONFIG.SYS
23/01/2008 13:20 <DIR> cpqsystem
18/08/2008 18:00 2,344,043 d-dir.txt
07/06/2008 20:19 <DIR> hp
18/02/2007 01:31 94,720 msizap.exe
20/08/2008 13:23 735 test.txt
18/08/2008 18:04 <DIR> WINDOWS
23/01/2008 12:52 <DIR> wmpub
5 File(s) 2,439,498 bytes
7 Dir(s) 631,169,024 bytes free
The type of the file system is NTFS.
Volume label is System.

"Pegasus (MVP)" wrote:

On Wednesday, August 20, 2008 10:22 AM
Pegasus \(MVP\) wrote:

Re: Windows 2003 R2 - Missing Disk Space on System drive
"zinger-uk" <[email protected]> wrote in message
news:[email protected]...

Chkdsk.exe and fsutil.exe both report the same numbers:
You have an 8.3 GByte disk and about 4.3 GBytes free.
The "dir" command reports that you have about 630 MBytes
free. The only explanation I have is that you have disk quotas
enabled on your system drive.

On Wednesday, August 20, 2008 11:19 AM
zingeru wrote:

Hi,I've checked that and the status of disk quotas is disabled for drive CI
Hi,

I've checked that and the status of disk quotas is disabled for drive C

I did try enabling it and then disabling it just now - and that has made no
difference

quite an anoying issue this - after extensive surfing for answers - I've
only come up with a couple of other users with the same issue and no answers

"Pegasus (MVP)" wrote:

On Wednesday, August 20, 2008 1:56 PM
Pegasus \(MVP\) wrote:

It still sounds like a quota issue.
It still sounds like a quota issue. I would get someone else to
have a careful look at the whole thing.

On Wednesday, September 17, 2008 6:39 PM
Christopher Plizga wrote:

missing disk space
Did anyone found a solution yet ? I am having similar problem on Server 2003 SP2 - 13GB missing on 36GB disk. TreeSize reports 10GB used yet system itself claims there is only 10GB left on the disk.

On Wednesday, September 24, 2008 3:59 PM
Christopher Plizga wrote:

Missing disk space
I found the reason for the missing space on my server. The Trace Logs were configured for continuous recording which resulted in a huge hidden log file being stored on the disk. I deleted the file and everything adds up now.
To see possible log files go to Administrative Tools > Performance and check if any log files are being generated.