Results 1 to 3 of 3

Thread: MoboGenie unable to identify Lenovo A369i

  1. #1
    Join Date
    Jul 2013
    Posts
    98

    MoboGenie unable to identify Lenovo A369i

    I want to backup my Lenovo A369i smartphone. This phone is budget model that comes with Android 4.2.2 OS. I found MoboGenie software on the web. I had used this for LAVA last time which worked well. But this pc suite is not able to find my find. It just stick on connecting device screen. It is almost a hour the device is still remain undetected. Is there some issue with my phone or this tool is not updated.

  2. #2
    Join Date
    May 2011
    Posts
    1,433

    Re: MoboGenie unable to identify Lenovo A369i

    Try to change the usb port. Hook the phone on any other one. Also see that you had installed MoboGenie apk in the phone. You have to install that first to use the phone and also you have to turn on usb debugging. Without that the tool is unable to detect the mobile phone. I had seen many people face this problem because they do not turn on usb debugging. You have to in Settings > About and tap 7 times on the build number.

  3. #3
    Join Date
    May 2011
    Posts
    1,932

    Re: MoboGenie unable to identify Lenovo A369i

    This can be a driver issue. Turn on usb debugging. After that when you connect the mobile phone to your pc you will get a popup menu for drier installation. If this drivers are properly installed then mobogenie or any other pc suite application can identify your phone. But if this is not detected then you cannot do anything. It is a common issue with some phones which are not having appropriate usb driver.

Similar Threads

  1. MoboGenie is not detecting LAVA Iris 455 Smartphone
    By !!hamza!! in forum Portable Devices
    Replies: 3
    Last Post: 23-01-2014, 09:36 AM
  2. Unable to identify the motherboard model
    By Dennis Racket in forum Motherboard Processor & RAM
    Replies: 2
    Last Post: 06-01-2012, 12:39 PM
  3. Replies: 3
    Last Post: 30-12-2010, 01:27 PM
  4. Unable to identify internet connection by Netgear WNR2000
    By Nakul2 in forum Networking & Security
    Replies: 3
    Last Post: 21-12-2010, 02:43 PM
  5. Unable to identify the hard drive volume?
    By Gandhik in forum Operating Systems
    Replies: 3
    Last Post: 03-12-2010, 04:47 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,702,264,346.47229 seconds with 17 queries