I have Acer aspire 4315, I have been using it from 2 years and I never had any issue with it by now. Yesterday night, I got a bsod and my system turned off automatically after that. I was not able to make out what exactly what went wrong. The only thing that I noticed was the back of my laptop was very warm. So I thought it might be due to overheating issue. I restarted my system and everything started working fine. However, after using it for a while when I tried shutting down my system then it refused to do that. I mean when I click on shutdown nothing happens the pointer simply keeps on spinning, sometimes it says turning off but it doesn’t. It gets stuck on the turning off screen. I have to press down the power button to turn it off. I want to know if there is anything that I can try to fix this issue???
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